West Branch - CSR Office
Foster Blue Water Oil LLC · West Branch, MI · 1 mo ago
OTHRFull-time
About the role
Foster Blue Water Oil, LLC is seeking a full-time Customer Service Representative for its West Branch Bulk Plant.
Responsibilities
- Professionalism in handling customer calls for enrollments, cancellations, issue resolutions, and complaints.
- Assist customers at the counter.
- Fill Cylinders (reimbursement for every tank filled)
- Process customer orders.
- Posting payments daily in the computer system.
- Reconcile daily deposits.
- Filing and scanning documents.
- Greet visitors (customers, USPS, FedEx, UPS).
- If needed, other duties as assigned by the Director or Office Manager.
Qualifications
- Two years of Customer Service experience preferred.
- Moderate data entry and computer skills required.
- Effective communication skills, friendly, organized, and professional.
Benefits
Pay is determined by experience, along with market competition.
- Employee discounts for oil and propane.
- 401(k)/Profit-sharing plan (including employer match) with full access to a team of investment professionals.
- Vacation, sick EST, paid holidays, and overtime.
- Medical, dental, and vision coverage plans.
- Life insurance.
- Christmas Club (including employer match) and other company perks and incentives.