North Branch - CSR Office

Position Duties and Responsibilities

• Professionalism with handling customer calls for enrollments, cancellations, resolutions for issues, and complaints.
• Aid customers at the counter.
• Fill Cylinders (reimbursement for every tank filled).
• Process customer orders.
• Post payments daily in the computer system.
• Reconcile daily deposits.
• Filing and scanning documents.
• Greet visitors (customers, USPS, FedEx, UPS).
• If needed, perform other duties as assigned by the Director or Office Manager.

Benefits Offered

• Pay is determined by experience, along with market competition.
• Employee discounts for oil and propane.
• 401(k)/Profit-sharing plan (including employer match) with full access to a team of investment professionals.
• Vacation, sick ESTA, paid holidays, and overtime.
• Medical, dental, and vision coverage plans.
• Life insurance.
• Christmas Club (including employer match) and other company perks and incentives.

Position Qualifications

• Two years of Customer Service experience preferred.
• Moderate data entry and computer skills required.
• Effective communication skills, friendly, organized, and professional.