Wellness Team Supervisor

About the role

The Wellness Team Supervisor is responsible for day-to-day supervision of care staff in assisted living and memory care and assuring residents receive care and personalized assistance.

Responsibilities

• Promote a positive work environment that encourages collaboration, teamwork, and effective communication with members of the team; includes coaching and providing support to care staff.
• Timely & Accountable Attendance: Upholding to work schedules, being ready to start work on time, remaining on the job for the whole duration of shift and limited use of time off.
• 1440 Care for residents: Understanding and leading our 1440 care standards so you and the care staff ensure that each resident and each family has their needs met.
• Provides coaching and support to community care staff, which includes monitoring job performance, coaching and counseling care staff and documenting corrective action as needed.
• Participates in the hiring, firing, and disciplinary processes and decisions.
• Makes daily rounds to ensure all resident care staff is performing work assignments in accordance with task sheets and acceptable care standards, laws and regulations.
• Verifies all care staff hours in NovaTime and weekly hour’s report.
• Completes care team schedules to assure proper coverage to meet community needs and according to budget.
• Coordinates monthly staff schedules, arranges replacement staffing when necessary and maintains clear records of all changes, requests and irregularities.
• Performs daily and monthly safety and infection control checks of the home and grounds, assisting the Wellness Administrator for community health and safety purposes.
• Maintains appropriate and complete documentation per company policies.
• Trains care staff or coordinates training programs as required.
• Completes new hire orientation with all staff.
• Monitors completion of monthly Relias training for all care staff.
• Assigns additional trainings as needed.
• Responds promptly to all emergency calls from the community.
• Shares on call duties as required.
• Available to work weekends and / or on call as necessary as assigned by the Wellness Administrator.
• Work toward continual improvement of the overall organization.
• Participates in community functions including family socials and open houses.
• Perform any other duties as requested within the scope of responsibility and requirements of the job.

This position entails standing for long periods of time. While performing the duties of this job, the employee is required to