Wellness Retail Associate

About the role

As a Restore Expert, you'll be the face of the studio—creating welcoming experiences, building client relationships, and driving sales that support long-term health transformations. This role blends client care, operations, and sales expertise to deliver exceptional results while making a meaningful impact on clients' wellness transformations in a dynamic, health-focused environment.

Key Responsibilities

• Client Experience & Sales
  • Lead engaging studio tours that highlight the benefits of our services.
  • Deliver personalized sales and service experiences aligned with client goals.
  • Educate clients on therapies, benefits, safety guidelines.
  • Consistently achieve membership sales, renewals, and retail targets.
• Client Relations & Operations
  • Guide clients through onboarding, including waivers and POS profile creation.
  • Manage inbound communications, scheduling, and service inquiries.
  • Conduct proactive outreach for promotions, events, and wellness opportunities.
• Studio Leadership & Flow
  • Act as the central hub for daily studio operations, ensuring smooth flow and satisfaction.
  • Anticipate and proactively address operational needs.
  • Support marketing initiatives, pre-sale events, and community programs.
  • Maintain high standards of cleanliness, safety, and hospitality.
  • Promote Restore's mission and enthusiasm for wellness in every interaction.

Qualifications

• Education: High School Diploma or equivalent
• Experience: 1+ year in customer service and sales
• Thrives in fast-paced environments with shifting priorities.
• Strong multitasking and organizational skills.
• Proficiency with technology and client management systems.
• Commitment to continuous learning and problem-solving.

Benefits

• Health Coverage: Medical insurance (Full-Time, effective within 60 days).
• Paid Time Off (PTO): Available for Full-Time team members.
• Wellness Perks: Complimentary and discounted Restore services (Full-Time & Part-Time).
• Compensation: Bonus opportunities (Full-Time & Part-Time).

Why You'll Love Working With Us

• Pioneering Wellness: Be part of an industry-leading company that's redefining health and wellness.
• Impactful Work: Your contributions will directly shape the care and experiences our clients receive, creating meaningful transformations every day.
• Innovation & Collaboration: Thrive in a dynamic, growth-oriented environment where creativity and teamwork fuel success.
• Commitment to Employee Wellness: Enjoy complimentary access to Restore's cutting-edge therapies to support your own health journey.
• Growth & Development: Unlock opportunities to expand your skills, advance your career, and help shape the future of wellness.