Wellness Representative - Mt Kisco

This franchise is independently owned and operated. All hiring decisions are made by the franchise management.

About the role

We're looking for passionate Client Experience & Sales Specialists (Hyper Wellness Representatives) who thrive in a client-facing sales and experience role. You’ll be the heartbeat of the studio—the first person every client meets, the concierge for studio activities, and the driver of outbound client outreach and sales. This role is about setting the tone for the entire studio, blending hospitality, wellness, and sales.

Responsibilities

• Sales & Client Growth
  • Conduct studio tours and confidently present and close service packages and memberships.
  • Own outbound client outreach: re-engage past clients, follow up on leads, and drive rebookings.
  • Consistently hit membership, package, and retail sales targets.
  • Serve as the go-to expert on Restore's services to sell with confidence.
• Client Experience
  • Greet and assist clients, and manage phone, text, and voicemail follow-up.
  • Handle booking, scheduling, rescheduling, and cancellations.
  • Onboard new clients: waivers and POS profile setup.
  • Educate clients on services, medical benefits, precautions, and at-home care.
• Studio Operations & Culture
  • Open and/or close the studio, keeping it safe, clean, and welcoming.
  • Represent Restore's mission and Hyper Wellness lifestyle in every interaction.
  • Help build a studio culture where every team member feels valued and recognized.

Requirements

• You're motivated by sales and goals, whether through commission, bonuses, or a drive to win.
• At least 1 year of sales or commission-based experience preferred.
• At least 1 year of customer service experience (hospitality or wellness experience is a plus).
• Comfortable asking for the close and handling objections like "let me think about it" without losing momentum.
• Strong communication and follow-up skills—equally effective in person, on the phone, or via text.
• Willingness to work weekends, when the studio is busiest and sales opportunities peak.
• Genuine interest in health and wellness, or curiosity to become an expert quickly.

Benefits

• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Wellness resources
• 401(k)
• Bonus based on performance
• Employee discounts
• Competitive hourly salary plus bonuses
• Flexible schedules
• Fun, wellness-focused work environment
• Free and discounted wellness treatments

About the company

Restore Hyper Wellness is the leading retail provider of alternative health and wellness modalities in the United States. Our goal is to make Hyper Wellness® widely accessible, affordable, and fun. We help people from all walks of life feel better and perform at a higher level so they can do more of what they love. This franchise operates 5 locations across Westchester and Brooklyn.