Wellness Lead

Position Summary

The Wellness Lead oversees the store's natural supplements and health and beauty operations, ensuring smooth execution, with a particular focus on meeting each customer's health-related needs. This role focuses on delivering an exceptional customer experience while driving sales, maintaining accurate inventory levels, and ensuring the department is well-stocked, organized, and visually appealing.

Key Responsibilities

• Work closely with vendor partners to maintain optimal stock levels and minimize inventory shrink
• Keep up to date with wellness trends and ensure that Totum Market has a timely and relevant product set
• Maintain department conditions, including cleanliness, organization, signage, and product presentation
• Support labor planning, scheduling, and real-time labor adjustments
• Ensure compliance with OSHA policies, DSHEA regulations, and company policies
• Resolve operational issues quickly to maintain service levels
• Assist with training, onboarding, and ongoing development of department team members
• Analyze daily and weekly reports to identify opportunities and implement corrective actions
• Serve as Manager-on-Duty (MOD) as needed

Requirements

• 5+ years of relevant industry experience
• Strong understanding of store operations, merchandising, inventory management, and labor planning
• Proven ability to lead teams, coach performance, and build a positive culture
• Strong problem-solving skills with the ability to make quick, effective decisions
• Excellent communication and organizational skills
• Ability to work a flexible schedule, including early mornings, evenings, weekends, and holidays
• Knowledge of DSHEA compliance standards preferred
• High school diploma or GED required

Physical Requirements

• Ability to stand and walk for extended periods of time
• Bend, and lift up to 40 lbs
• Comfortable working in varying temperature environments (coolers, freezers, kitchens)

Benefits

• Medical, Dental, Vision, Life Insurance/AD&D, Short-Term Disability, and Long-Term Disability coverage available through employee and employer contributions
• 401(k) and Roth 401(k) retirement plans with company participation (if applicable)
• Additional voluntary benefits available

Pay

Hourly Rate: $24.00 - $26.92