Wellness Coordinator (Inside Sales)

About the role

The Wellness Coordinator will be responsible for following up on leads who engage in 10X Health products and convert them into customers. Duties will include reaching out to current and potential clients to increase participation with 10X Health, calling leads, qualifying, and closing supplements, blood, and genetic testing orders.

Responsibilities

• Make 200 outbound calls daily to generate new leads, ensuring 2.5 hours of talk time per day to maintain high engagement and lead generation volume
• Leverage automated text and messaging platforms to support lead nurturing, follow up, and conversion efforts
• Schedule appointments weekly, targeting meetings with customers and Wellness Advisors
• Absorb and close 10X Health Testing, contributing to the success of our precision genetic and blood pipelines
• Manage a pipeline of prospects using the company CRM(s) (HubSpot and Salesforce) and conduct daily reviews of leads and lead sources to maintain accuracy and pipeline health
• Provide accurate information regarding the 10X Health System Precision Wellness model, our partnership with Grant Cardone, and our Executive Leadership
• Ask qualifying questions to assess the customer’s health goals, concerns, potential medical history, and other key health metrics
• Document all customer conversations in CRM in a clear and concise manner, ensuring information is accessible to fellow Wellness Team Members
• Ensure compliance with Sales Policies and maintain up-to-date records of all customer interactions
• Participate in daily role-play opportunities to continually improve skills and confidence in the sales process
• Effectively communicate the value proposition of 10X Health to all potential customers and ensure alignment with their health goals
• Work 10X Health events to drive customer engagement, attention, and maximal sales engagement with attendees
• Strong ability to talk through common health concerns and symptoms, and be able to reassure a customer, if it is something we see and serve on a regular basis
• Demonstrates a great attitude, takes massive action, and is organized and disciplined in following the sales process
• Ability to leverage CRM(s) and be accurate in taking notes on customers
• Can memorize the Wellness Assessment sales script without deviating, in order to master the conversations
• Ability to meet sales targets for specific offers or deals that take priority during the sales cycle (i.e. Black Friday Deals, quarterly and monthly targets)
• Comfortable with consistent follow-up and an ability to get creative when re-engaging customers (i.e. video messages, gifts, etc.)
• Knowledgeable of the Product and Pricing Guide and can stay up-to-date with any changes

Requirements

• At least 1-2 years of work experience in a sales-specific role, with a healthcare, wellness, or medical focus
• Prolonged periods of sitting at a desk
• Ability to travel locally or regionally to attend client events, conferences, and meetings as required
• Ability to stand for extended periods and interact with event participants
• Flexibility to work occasional evenings or weekends based on event scheduling needs

Qualifications

• GED or high school diploma required

Skills

• Understanding of the sales process and dynamics
• Superb interpersonal skills

Benefits

This is a base + commission role with uncapped earning potential. Top performers in this role can earn $120,000+ in their first year.

Pay

$100,000 - $120,000+ OTE annually

Schedule

Onsite