Wellness Coordinator

About The DRIPBaR

At The DRIPBaR, we believe that health and wellness should be proactive, convenient, and enjoyable. Our mission is to help individuals optimize their health through IV vitamin therapy and cutting-edge wellness services.

Responsibilities

• Be the first point of contact: Greet clients, answer questions, and ensure a seamless check-in experience.
• Educate & recommend: Share the benefits of our IV therapy and wellness services, helping clients select the best options for their needs.
• Promote memberships & services: Offer retail products and cross-sell services to enhance the client experience.
• Facilitate client onboarding: Ensure all new clients complete required waivers, agreements, and profiles for a smooth and professional introduction to our services.
• Support sales & operations: Play a key role in driving store performance by assisting with sales, tracking key metrics, and maintaining operational efficiency.
• Administer non-medical wellness services: Provide and oversee non-medical treatments to enhance the client experience.
• Deliver an exceptional customer experience: Build lasting client relationships and create a welcoming, engaging environment.
• Engage in community outreach: Assist in lead generation, attend community events, contribute to social media efforts, and serve as a brand ambassador to strengthen local partnerships.
• Maintain a safe and inviting space: Ensure cleanliness, organization, and compliance with all wellness and safety protocols.

Requirements

• Strong customer service and communication skills
• Enthusiastic, outgoing, and able to connect with clients
• Detail-oriented and able to multitask in a fast-paced environment
• Comfortable with technology and point-of-sale systems
• Flexible availability, including evenings and weekends
• High school diploma or equivalent required
• Ability to lift up to 25 lbs and stand for extended periods

Benefits

• 401(k)
• Employee discounts
• Opportunity for advancement
• Wellness resources