Wellness Center Operations Coordinator

About the role

The Wellness Center Operations Coordinator plays a crucial role in managing the on-site clinic at TSMC Arizona, supporting the company's commitment to employee health and well-being.

Responsibilities

• Oversee and streamline daily clinic operations, ensuring efficiency and high standards of service.
• Manage clinic resources, including inventory, supplies, and equipment maintenance.
• Develop and implement clinic policies and procedures to ensure compliance with relevant health regulations.
• Handle invoice processing, reimbursement procedures, and manage the clinic's operational budget.
• Monitor expenditures and identify cost-saving opportunities without compromising quality of care.
• Conduct regular clinic audits (internal and external) to ensure adherence to internal protocols and external regulatory standards.
• Maintain accurate and confidential health records.
• Support the safety department and ensure compliance with relevant occupational health and safety regulations (e.g., OSHA).
• Serve as the primary liaison between the clinic and various internal departments (e.g., HR, Safety, Finance) to ensure coordinated health services and effective communication.
• Collaborate with external medical providers as needed.
• Proactively design, organize, and execute innovative health promotion events and wellness programs that foster high employee participation and engagement.
• Provide health-related education to employees on various topics (e.g., first aid, health awareness, wellness practices).
• Analyze employee health trends and feedback to tailor wellness initiatives that resonate with the workforce.
• Develop engaging content and materials for health education initiatives, encouraging healthy lifestyle choices.
• Champion a culture of health and well-being within the company.
• Be an integral part of the corporate Emergency Medical Services (EMS) response team, co-working with the company's emergency response center, providing support and assistance during drills and on-site medical emergencies.
• Ensure clinic readiness for emergency situations.
• Supervise the medical staff team (e.g., occupational health nurses, shift nurses) and oversee day-to-day activities.
• Counsel employees on medical conditions and help them access medical services.
• Contribute to the provision of training, advice, health surveillance, vaccinations, and other general occupational health issues.
• Ensure clinic staff maintain required certifications and stay updated on best practices.

Qualifications

• Valid Registered Nurse (RN) license.
• Minimum of 1 years of experience in clinic administration, healthcare management, or a similar role.
• Proven experience in budgeting, invoicing, and financial oversight within a healthcare setting.
• Demonstrated experience in designing and implementing successful health promotion programs with a focus on employee participation.
• Familiarity with occupational health regulations and practices.
• Strong organizational and project management skills with the ability to manage multiple priorities effectively.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and experience with electronic health records (EHR) systems.
• Sound knowledge of patient documentation systems.
• Familiarity with US medical systems/resources in Arizona.
• Highly flexible, proactive, and customer-oriented attitude.
• Excellent written and verbal communication skills, with the ability to interact professionally with employees at all levels, external partners, and medical professionals.
• Strong leadership and team collaboration abilities.
• High degree of discretion, empathy, and patient confidentiality.
• Proactive problem-solver with a strong attention to detail.
• Able to inspire and engage employees in health and wellness initiatives.
• Strong presentation and persuasive skills to advocate for health programs.
• Ability to respond to drills or on-site medical emergencies quickly and effectively.
• Ability to perform duties that may require standing, walking, and occasional lifting of light medical supplies.

Shift Expectation

Standard work hours: Monday through Friday 8:00am-5:00pm or 9:00am-6:00pm.

Benefits

• Medical, Dental, and Vision Plans: Choose the options that best fit your and your family’s needs.
• Income-Protection Programs: Financial assistance during injury or illness.
• 401(k) Retirement Savings Plan: Secure your financial future with competitive employer contributions.
• Paid Time-Off Programs and Holidays: Recharge and spend quality time with loved ones.

Work Location

5088 W. Innovation Circle, Phoenix, AZ 85083

Equal Opportunity Employer

TSMC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.