Wellness Advisor

Responsibilities

• Greet and check in patients, verify their medical status, and update allotment details in the POS system.
• Provide accurate product education and guidance to help patients make informed selections.
• Process orders and payments efficiently and compliantly using POS software.
• Operate and reconcile cash drawers daily, ensuring accuracy in all transactions.
• Maintain a clean, safe, and professional environment for patients and staff.
• Support cross-functional teams such as administration and packaging when needed.
• Assist management with day-to-day operations, including restocking and inventory support.
• Uphold all company policies, safety standards, and Florida cannabis regulations.

Qualifications

• Previous retail, hospitality, or customer service experience required.
• Knowledge of medical cannabis, product types, and consumption methods preferred.
• Familiarity with Florida cannabis regulations and patient transaction limits a plus.
• Strong communication, interpersonal, and active listening skills.
• Dependable, punctual, and able to maintain professionalism in a fast-paced environment.
• Proficient with POS systems, basic sales functions, and Microsoft Office (Word, Excel, Outlook).
• Must be 21 years of age or older and meet all Florida state requirements for cannabis employment.

Physical Requirements

• Must be able to stand for extended periods of time during shifts.
• Occasional lifting, bending, or reaching up to 25 pounds.
• Visual acuity to accurately read labels, verify identification, and manage transactions.

Work Environment

• Work is performed primarily in a retail dispensary environment.
• May involve exposure to fluctuating noise levels and lighting typical of retail spaces.
• Frequent patient interaction requiring professionalism and confidentiality.

Travel Requirements

• Minimal travel may be required for training or coverage at nearby dispensary locations.