Welcome Center Representative

About the role

As a Welcome Center Representative, you will be the first face and first impression members, guests, and program participants experience when they enter the Y. We are looking for friendly, energetic, and service-minded individuals who are passionate about helping others and creating a welcoming environment for all.

Responsibilities

• Build relationships with members, staff, volunteers, donors, and community leaders.
• Demonstrate effective communication (both verbal and nonverbal) and organizational skills.
• Multitask, take initiative, and remain flexible in a dynamic environment.

Requirements

• Complete required trainings in a timely manner as determined by the manager.
• Proficient with computers, including personal computer applications such as database and word processing.
• Minimum 18 years of age.
• High School diploma or equivalent.
• Past customer service experience preferred.
• CPR/AED certified within 90 days of employment; must keep certification current.
• Ability to lift and carry at least 30 pounds.
• May be required to stand for extended periods while demonstrating physical stamina and agility.