Welcome Center Agent

Responsibilities

• Welcome guests prior to checking into their hotel.
• Process all check-in paperwork.
• Convert Vacation Getaway guest to tour.
• Provide excellent customer service by offering information and answering guest questions.

Requirements

• Customer service and/or sales experience preferred.
• High School or Equivalent required, College Degree preferred.
• Must be Positive, Upbeat and Professional at all times.
• General knowledge of smart devices.

Qualifications

• Positive, upbeat attitude to ensure great work environment.
• Scheduling tour times for guests according to allocations.
• Entering guest information into CRS.
• Any other duties as requested by management.

Skills

• Customer service and/or sales experience preferred.
• High School or Equivalent required, College Degree preferred.
• Positive, upbeat attitude to ensure great work environment.
• General knowledge of smart devices.

Benefits

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Certain benefits may be available to associates working fewer hours where required by applicable law. Travel + Leisure Co. benefits include:

• Medical
• Dental
• Vision
• Flexible spending accounts
• Life and accident coverage
• Disability
• Paid time off, parental leave and holidays (speak to your recruiter for additional information)
• Wish day paid time to volunteer at an approved organization of your choice
• 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
• Legal and identify theft plan
• Voluntary income protection benefits
• Wellness program (subject to provider availability)
• Employee Assistance Program

Pay

Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)

Schedule

Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.