Jobs · Customer Service · California

Weighmaster/Cashier

SA Recycling · Los Angeles, California, United States · 1 wk ago
Customer Service$18/hrFull-time

Responsibilities

  • Accurately identify, sort, and weigh inbound NF materials.
  • Document NF material and customer information into ticketing system.
  • Provide customers with an accurate receipt of NF material delivered.
  • Educate, inform, and assist customers with required documentation for acceptance of scrap materials.
  • Aid customers with questions on pricing and types of materials accepted and maintain account contacts to promote continued business.
  • Process payments and keep accurate records of all transactions.
  • Complete and submit all required reports in accordance with company policies and procedures.
  • Perform basic housekeeping duties in the scale house and customer areas to maintain a safe and clean environment for all.
  • Perform general office duties.
  • Qualifications

    • High school diploma or equivalent.
    • Two (2) or more years’ experience operating truck scales, preferably in a scrap metal or similar industry.
    • Ability to develop and maintain constructive and cooperative working relationships with customers and co-workers.
    • Excellent phone etiquette and communication skills (both verbal and written).
    • Ability to work in a fast-paced environment, good organizational and mathematical skills, basic negotiation skills, and the ability to multi-task.
    • Intermediate understanding of Microsoft Office, and the ability to learn industry specific software.
    • Bilingual (English & Spanish) language skills a plus.
    • Balance currency, coin, and checks in cash drawers at ends of shifts, and calculate daily transactions using computers, calculators, or adding machines.
    • Generates invoices, itemize lists and tickets showing amount due, verifying weights, prices, and extensions.
    • Record and verify cash amounts received from controllers and prepare reports for daily transactions.
    • Run tape for daily tickets paid out.
    • Pay out money after verifying numerical amounts agree.
    • Enter customers' transactions into computers records and issue computer-generated receipts.
    • Identify transaction errors.
    • Arrange monies received in cash boxes according to denomination.

    Physical Requirements

    • Office, Scale office, Scale outdoors.
    • Office equipment and PPE.
    • Light to Moderate Work Capacity.
    • Weighmaster Work Capacity.
    • Sensory Demands: Hearing, vision, smell, touch and taste.
    • Hand Movements: Repetitive motions, keyboard.

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