Weekend Wellness Guide

About the role

We are on a mission to create a simplified path for everyone to explore wellness in a way that meets their unique physical, mental, and spiritual needs. Located on the Upper East Side of New York City, Sage + Sound is a wellness destination that offers a variety of curated programming, products, and self-care services aimed to elevate one’s well-being by enabling individuals to explore and simplify their own self-care routine while engaging with others who have the same goal.

Why work at Sage + Sound?

• Enjoy working with each other and exemplify our core values in everything we do.
• Believe that wellness comes first for our team, our partners, and our clients.
• Believe that each of us is inherently whole and capable of greatness.
• Believe in a culture of kindness and respect.
• Assume positive intent of others.
• Celebrate authenticity.
• Believe that every individual’s contribution is equally important.

What you'll do

• Participate (daily store meetings and product/online education) in order to provide optimal customer service.
• Welcome guests into the store and provide an exceptional customer service experience from start to finish.
• Introduce guests to our products and services and make recommendations by following Sage + Sound Customer Service steps.
• Educate and inform guests of the benefits of using our products and services and provide demonstrations when necessary.
• Book service appointments and check guests in and out for service appointments and/or classes.
• Transact POS sales accurately and maintain reporting as necessary and assist and offer guidance to fellow Wellness Guides when necessary.
• Work in back-of-house to receive inventory shipments and keep stock neat and organized.
• Support the planning and execution of in-store special events.
• Participate in daily store operations and maintenance including light cleaning, trash, organizing stock, etc.
• Lead the store in the absence of a Lead / AGM / GM to include customer service and store maintenance (interior and exterior).
• Lead and participate in learning and development activities.

Pay

The pay range for this role is: 20 - 23 USD per hour (Flagship)

Schedule

MUST HAVE AVAILABILITY ON BOTH OR EITHER SATURDAY 12:30-9 PM AND SUNDAY 8 AM-5 PM- OPPORTUNITY FOR MORE WEEK DAY WORK IS AVAILABLE UPON REQUEST