Weekend Receptionist

Founded in 1979, Related Group has evolved from an affordable housing developer into a global leader in sophisticated metropolitan living, renowned for its iconic designs, groundbreaking partnerships, and museum-quality art installations. Over 45 years, Related has built, rehabilitated, and managed over 110,000 units, earning its place as one of the most prolific names in real estate. Today, the company is in its most significant expansion yet, with more than 90 active developments across the U.S. and Latin America, spanning luxury condominiums, market-rate rentals, mixed-use centers, and affordable properties. Led by the Pérez family and a team of the industry's top veterans, Related continues to push the industry bar higher, delivering innovative residential communities that positively transform cities, forge new trails, and improve quality of life across all demographics.

Job Description

We're looking for an enthusiastic, professional receptionist to join our team! You'll play a crucial role as the face and first point of contact for our organization. The applicant should have a professional appearance and have experience in customer service as they will be the face of the sales center. This person should have strong organizational skills. They should also be able to perform all of the duties associated with their position. These include proper phone etiquette and a strong desire to assist clients. You must be able to work and communicate effectively with many different personalities and backgrounds, as well as juggle a myriad of details weekly and possess excellent time management skills, and demonstrate professionalism.

Responsibilities & Expectations

• Greet and welcome agents, owners, and prospects in a professional and friendly manner.
• Manage check-in/check-out processes and visitor access.
• Answer and direct phone calls, emails, and inquiries promptly.
• Maintain the front desk area and sales gallery in a clean, organized, and professional condition.
• Aid with scheduling, package handling, and guest requests.
• Communicate effectively with management, butler staff, in-house team, and security.
• Provide exceptional customer service and ensure the highest standards of hospitality.

Qualifications

• At least 1 year of receptionist, administrative, or customer service experience preferred.
• Comfortable interacting with clients, professionals, and the public.
• Strong customer service, communication, and interpersonal skills.
• Organized, reliable, and able to manage time and priorities effectively.
• Able to multitask and shift between tasks quickly.
• Self-motivated while also able to follow direction.
• Shows empathy and professionalism, especially on the phone.
• Basic computer proficiency (Microsoft Office, email, calendars, word processing, PDFs).
• Experience with data entry, scanning, copying, filing, and online research.
• Comfortable using office equipment (computers, scanners, copiers, multi-line phones, fax machines, postage meters).
• Ability and willingness to learn new systems and technology quickly.

Benefits

• Base Salary and Performance bonus.
• Medical, dental, vision, legal services, flexible spending account.
• Employer Match 401k.
• Commuter Benefits.
• Upward Mobility.
• Employee Engagement and Wellness programs.
• Company-paid Vacation, Sick, Personal, and Holiday Time.
• Opportunities for Professional Development and Tuition Reimbursement.

About the Role

The Related Group is proud to be an Equal Opportunity Employer. We are a Drug-Free Workplace.