weekend receptionist

About the Role

Intersect Healthcare of Elmwood is seeking a compassionate and organized Weekend Receptionist to join our dedicated team. You will play a vital role in ensuring a smooth and efficient experience for our patients, families, and staff.

Responsibilities

• Greet patients, families, and visitors: Provide warm and welcoming service, address questions and concerns, and direct them to the appropriate area or personnel.
• Manage reception desk operations: Answer phone calls, respond to inquiries, and maintain a clean and organized workspace.
• Coordinate patient admissions and discharges: Prepare and process necessary paperwork, ensuring accurate and timely documentation.
• Perform administrative tasks: Assist with scheduling, data entry, and other administrative duties as needed.
• Maintain confidentiality: Handle sensitive information with discretion and follow HIPAA guidelines.

Requirements

• High School Diploma or equivalent
• Basic computer skills and ability to learn our electronic medical records system
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Flexibility and adaptability in a fast-paced environment
• Available to work a variety of shifts, including weekends and holidays

About Our Organization

Intersect Healthcare of Elmwood has been serving the Detroit area for over 30 years, providing high-quality skilled nursing care, long-term care, and hospice care. Our dedicated interdisciplinary clinical team is committed to delivering exceptional patient care and fostering a positive and supportive work environment.