Weekend Receptionist

About Us

Brookdale is recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity. We offer a supportive environment where you can grow personally and professionally. With 589 communities nationwide as of November 30, 2025, Brookdale provides opportunities for career development, robust training programs, and extensive corporate support. Our focus is on gracious hospitality, neighborliness, and a home-like atmosphere for residents and their families.

Responsibilities

• Maintain a secure environment for all residents and associates within the building and on the community grounds.
• Greet visitors, monitor the inside and outside of the building, and respond to emergencies.
• Log all residents and visitors in and out of the building.
• Monitor the building and parking lot; report any abnormal findings to the Executive Director or proper authorities.
• Lock doors at designated times according to community protocol and check security regularly throughout the night.
• Maintain familiarity with and monitor all emergency and safety equipment, including security cameras, phones, and life safety systems.
• Respond appropriately to emergencies by contacting internal and external parties as per established protocol.
• Assist with disaster management efforts during evacuations (e.g., fires, hurricanes).
• Answer phones promptly, respond to questions, direct calls, or take messages as appropriate.
• Escort residents and visitors to the parking lot during evening hours, as requested.
• Handle leasing inquiries after hours and on weekends, providing accurate and timely information to the Director of Sales & Marketing.
• Drive the bus or community vehicle as needed or scheduled.
• Handle minor maintenance emergencies (e.g., plugged toilets, reset breakers, replace light bulbs).
• Ensure the lobby and administrative offices are vacuumed and kept clean and neat; notify housekeeping if cleaning is needed.
• Interact with residents and guests in a friendly and courteous manner, providing assistance and directions as requested.

Requirements

• High school diploma or General Education Diploma (GED) required.
• One to three months of related experience and/or training, or an equivalent combination of education and experience.
• Fire Safety and Basic CPR/First Aid training.
• Valid driver’s license if the position requires travel between locations or transportation of residents.

Skills

• Basic level of skill with the ability to follow written or verbal instructions.
• Basic technical skills to complete repetitive and well-defined duties.
• Basic knowledge of the organization to answer routine questions.
• Standard and routine decision-making based on detailed guidelines with limited independent judgment.

Benefits

Brookdale offers a full suite of benefits that vary by employment status:

Part- and Full-Time Benefits Eligibility

• Medical, dental, and vision insurance.
• 401(k) retirement plan.
• Associate assistance program.
• Employee discounts.
• Referral program.
• Early access to earned wages for hourly associates (outside of CA).
• Optional voluntary benefits including ID theft protection and pet insurance.

Full-Time Only Benefits Eligibility

• Paid Time Off.
• Paid holidays.
• Company-provided life insurance.
• Adoption benefit.
• Short- and long-term disability insurance.
• Flexible Spending Accounts.
• Health Savings Account.
• Optional life and dependent life insurance.
• Optional voluntary benefits including accident, critical illness, hospital indemnity insurance, and legal plan.
• Tuition reimbursement.

Temporary associates are not benefits-eligible but may participate in the company’s 401(k) program. Brookdale also offers to advance fees for naturalization (Form N-400) application costs, up to $725 (less applicable taxes and withholding), for qualified associates who have been with the company for at least a year.

Physical Demands and Working Conditions

• Standing and walking.
• Sitting for extended periods.
• Occasional weekend, evening, or night work to ensure shift coverage.
• Use of hands and fingers to handle or feel objects.
• On-call availability as needed.
• Reaching with hands and arms.
• Possible exposure to communicable diseases and infections.
• Climbing, balancing, stooping, kneeling, crouching, or crawling.
• Talking and hearing.
• Exposure to latex.
• Ability to lift up to 50 pounds.
• Possible exposure to blood-borne pathogens.
• Occasional travel required.
• Good vision.