Weekend Daytime Concierge

About the role

At Bozzuto, every team member shares a deep commitment to doing good for those around us. We design, build, manage, and maintain one‑of‑a‑kind residences, delivering exceptional experiences to clients, residents, and fellow team members. Our inclusive workplace is guided by the core values of concern, creativity, passion, and the pursuit of perfection.

Responsibilities

• Serve as the first point of contact for prospects and residents during weekend daytime shifts (Saturday‑Sunday, 7 AM‑3 PM), creating stellar first impressions.
• Solve problems and provide timely assistance to residents and prospects with care.
• Plan and execute meaningful events and activities that engage residents and foster community.
• Build brand loyalty by ensuring a consistently positive experience and a meticulously cared‑for community.
• Generate awareness, interest, and excitement via social media.
• Encourage happy customers to share reviews on social networking sites.
• Organize front desk logs, package rooms, club room reservations, and freight elevators.
• Work weekends or evenings depending on the shift schedule.

Requirements

• 2+ years of experience in hospitality, retail, travel, or hotel environments.
• Outstanding written and verbal communication skills.
• Sharp professional appearance.
• Competence with various software, apps, and computer programs.
• Strong attention to detail and ability to anticipate customer needs.
• Customer‑focused mentality.
• Ability to lift up to 25 pounds.

Pay

Salary range: $21 — $22 USD. This position is eligible for additional bonus opportunities.

Benefits

• Competitive compensation.
• Health & wellness benefits, including medical, dental, and vision coverage.
• Paid leave: 20 days of PTO plus holidays.
• Retirement planning with a 401(k) program and company match.
• Tuition reimbursement and other career development programs.
• Access to employee resource groups that foster connection over shared experiences, backgrounds, and cultures.