Weekend Concierge

About the Role

As a Part-Time Concierge Associate, you’ll be responsible for providing exceptional customer service. You will meet and greet residents, check guests and service providers in/out, and assist with general concierge services. Additionally, you will perform administrative clerical tasks, including Word and Excel document work, and monitor the building premises for security purposes.

Responsibilities

• Meets and greets residents; checks guests and service providers in/out.
• Understands and reacts to emergency response and access control procedures.
• Monitors and operates electronic security control systems.
• Accurately maintains daily logs, records, and forms.
• Assists with general concierge services and administrative clerical work.
• Walks the building premises as directed for monitoring purposes.
• Monitors and controls access to the building.
• Resolves and follows up on all complaints/issues, escalating to supervisor if necessary.
• Helps maintain a safe and secure environment throughout the building/property(s).
• Completes all required forms as needed.

Qualifications

• Ability to manage multiple priorities.
• Excellent customer service, communication, and time management skills.
• Basic knowledge of Microsoft Applications, especially Outlook, Word, and Excel.
• Command of information system hardware/software is preferred.
• Good written and verbal communication skills.
• Strong customer service and interpersonal skills.

Physical Requirements / Working Environment

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to quickly and easily navigate the property/building as required.
• Ability to lift 30 – 50 lbs.
• Requires standing, sitting for long periods, walking, and occasional climbing.
• Handle, finger, grasp, and lift objects and packages; must be able to reach with hands and arms.
• Work at a personal computer and talk on the phone for extended periods.
• Ability to detect auditory and/or visual emergency alarms.
• Occasional overtime may be required.
• Ability to work extended/flexible hours, weekends, and attend Board meetings.
• Work is performed in a variety of environmental conditions, with exposure to outdoor temperatures, weather variations, traffic and equipment noise, equipment vibrations, vehicle and/or chemical fumes, chemicals such as cleaning solvents and grease, machinery and their moving parts, and dust.

Pay

$20.00 per hour

Additional Information

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.

Automated Employment Decision Tool (AEDT) Usage

We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.

• Evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements.
• Candidates who require an alternative selection process or a “reasonable accommodation” may request it through national_recruiting@fsresidential.com.
• Candidates residing in New York City and subject to NYC Local Law 144 may request information about the AEDT by contacting national_recruiting@fsresidential.com.