Weekend Concierge

Responsibilities

• Greet and direct visitors, families, residents, and employees to the right person or place and providing exceptional customer service.
• Answer all phone calls in a professional manner and handling the front desk and all assigned duties.
• Cook up coordination medical appointments and family outings with Care and Nursing Staff.
• Support the smooth operation for the Marketing Department and Office Manager.
• In depth familiarity with the community layout and employees’ responsibilities.

Qualifications

• Compassionate and positive attitude.
• Ability to remain calm and think quickly under stressful situations.
• Preferred previous experience working as a Receptionist/Concierge and/or supervisory role.
• Sensitivity to resident needs and the ability to build positive relationships.
• Display a desire to exceed expectations with every interaction.
• Must be willing to take 2-step TB test.