Weekday On-Call Field Technician (Criminal Justice)- San Antonio

About the role

For over 30 years, Sentinel Offender Services has provided community-based, offender-funded monitoring services across North America. Working with law enforcement, community corrections agencies and the court system, we provide customized offender management solutions that help to reduce recidivism and improve reentry success. These solutions combine electronic monitoring technology, alcohol and substance abuse testing, and community-based offender management programs. Sentinel Offender Services was recently acquired by Allied Universal and will integrate into Allied Universal Electronic Monitoring in December 2026. Candidates joining our team prior to the integration will initially be hired as Sentinel employees under Sentinel’s current employment and benefit programs and will transition to Allied Universal Electronic Monitoring as part of the December integration. This is an exciting time to join our team as we bring together Sentinel’s decades of industry experience with the resources and reach of Allied Universal. Job Type: Part-Time.

Responsibilities

• Install and remove various electronic monitoring equipment as requested using directed safety precautions.
• Provide support for service and maintenance of equipment.
• Keep accurate records of service calls.
• Inspect and maintain all monitoring and testing equipment, this includes cleaning equipment.
• Process alarms as required during shifts if applicable to program requirements.
• Assist with data entry of activity schedules as required.
• Telephone calls to participants when needed for equipment or collection purposes.
• Maintains calibration and repair records for all equipment serviced.
• Shipping and receiving functions for equipment and supplies per established procedures.
• Diagnosis and repair of EM equipment as outlined in company procedures.
• Serve as a liaison between Sentinel and/or other contracted agencies, as needed based on duty shifts.

Requirements

• Education: HS diploma or equivalent.
• Knowledge + Skills + Abilities:
  • Basic computer skills.
  • A reliable form of transportation to ensure job attendance.
  • Practice time management to meet tight deadlines due to program equipment installation requirements.
  • Must be able to work flexible work schedules if needed.
  • Must be able to communicate effectively with Department Personnel, Judges and Program Participants as well as Sentinel personnel.
  • Effective customer service skills.
  • Ability to work independently and maintain an effective and efficient level of service.
  • Ability to prepare written reports and maintain accurate records.

Pay

Pay: $7.25/hr when at home – this is paid for every hour of your shift – this is your minimum pay per hour for the hours scheduled below. Payrate increases to $18.50/hr when active – from the time you get the call until you return home. Number of call outs vary.

Schedule

• Tue: 5 pm‑12 am
• Wed: 1 am‑8 am and 5 pm‑12 am
• Thu: 1 am‑8 am and 5 pm‑12 am
• Fri: 1 am‑8 am