Wedding & Event Inquiry Specialist (Full-Time)

Responsibilities

• Respond to inbound inquiries via phone, email, and text
• Speak with couples/clients to understand event details (date, guest count, style)
• Recommend the best-fit venue(s) and schedule tours
• Follow up consistently to convert inquiries into appointments
• Log activity in CRM and manage scheduling
• Cook with venue sales teams

Qualifications

• 1–3 years of customer service, call center, or scheduling experience
• Strong phone presence and communication skills
• Organized and able to manage multiple conversations at once
• Comfortable using CRM systems and scheduling tools
• Hospitality or event experience is a plus

Compensation & Schedule

• Hourly + commission opportunities
• In-person role (Plainfield, NJ)
• Weekend availability required
• Work-from-home flexibility on weekends