Website Developer and Digital Systems Manager Full Time

Website Developer & Digital Systems Manager — Full Time Complete Playground | Downtown Manhattan, NYC Complete Playground is seeking a hands-on Website Developer & Digital Systems Manager to take day-to-day ownership of our websites, online customer systems, and core technology. This is not just a website design position. We need someone who can maintain, troubleshoot, update, and continuously improve our digital platforms, with particular responsibility for our ROLLER booking and customer-management system (required), along with Paperform, SpotHopper, and our in-house network and printers. Responsibilities Maintain and continuously improve the Complete Playground websiteManage and update ROLLER, including products, memberships, classes, camps, events, pricing, schedules, promotions, waivers, and booking flowsBuild and manage forms and workflows in PaperformManage and update the Complete Cafe website using SpotHopperTroubleshoot website, checkout, booking, and integration issuesCreate and update landing pages for programs, events, birthdays, memberships, and promotionsEnsure information across the websites and ROLLER is accurate and currentImprove customer experience and online conversionCoordinate integrations with email, CRM, analytics, payment, and marketing systemsProvide general IT support, including network administration and troubleshooting, and setup and maintenance of printers and other office equipmentWork closely with management, marketing, operations, and program teamsProvide ongoing technical support and quickly resolve digital issuesEdit graphics in real time using Canva or similar tools Qualifications Hands-on experience with ROLLER is required (Strong candidates with comparable systems experience may be considered)Demonstrated website development and maintenance experienceExperience with booking, e-commerce, CRM, or membership platformsStrong technical troubleshooting skills, including basic network and printer supportHTML/CSS and general web-development knowledgeExperience with Paperform and SpotHopper is highly preferred, but strong candidates with comparable systems experience will be consideredExperience with Canva or similar design toolsOrganized, responsive, and comfortable working in a fast-moving environment Schedule: Full-time, primarily on-site at our Downtown Manhattan location, with some remote flexibility possible depending on responsibilities.