Website Associate Manager

About the Role

We are actively looking for our future North America e-Commerce Associate Manager for Wellastore to join our team. This role will work in collaboration with our Global and cross-functional teams to deliver front-end content enhancements across our B2B platform to optimize user experience and drive growth through our merchandising and marketing efforts across the United States and Canada.

Key Responsibilities

• Own and support key eCommerce merchandising and catalog management activities to ensure an accurate and engaging online shopping experience.
• Coordinate the execution of promotional and marketing initiatives across multiple stakeholders and business functions.
• Manage product and content-related workflows, ensuring data accuracy and operational excellence across digital platforms.
• Support site content and creative asset management to maintain a compelling and brand-consistent customer experience.
• Contribute to customer experience strategy through personalization, merchandising, and continuous site optimization.
• Collaborate with cross-functional teams and global partners to execute digital initiatives and support business goals.
• Monitor and analyze site performance and customer engagement metrics to identify opportunities for improvement.
• Drive ongoing enhancements to site usability, functionality, and conversion through testing and optimization initiatives.
• Ensure timely execution of digital updates and support the effective operation of eCommerce processes and programs.

Qualifications

Essential:

• 4+ years prior e-commerce experience with proven results to successfully grow businesses on-line.
• 4 year degree; advanced degree a plus.
• Excellent project management and organizational skills, with the ability to manage multiple projects and competing priorities simultaneously.
• Detail-oriented and adaptable, with a proven ability to succeed in a fast-paced, complex, and evolving environment.

Desirable:

• Expertise in SAP Hybris Marketing Suite, Microsoft Office Suite, Adobe Creative Cloud Suite (specifically Photoshop, Illustrator, Analytics), and strong skills in Microsoft Excel.
• Strong background in customer acquisition, re-engagement, and retention strategies.
• Comprehensive knowledge of KPIs, digital marketing, e-retail and brand strategies, with the ability to apply this knowledge to solve complex problems successfully.
• Strong analytical skills with experience using web analytics, heatmaps, customer journey analysis, and A/B testing.
• Strong communication skills, with the ability to listen to understand, and to translate the company/brand strategy to e-retailers and enroll them in support of strategies.
• Affinity with Beauty. Prior beauty category experience is a plus.
• Open and accessible management style, with the ability to consistently achieve positive results and collaborate across the team.

Pay & Benefits

• Pay Range: $80,000-$90,000 salary per year.
• Annual bonus plan or variable pay, depending on the role.
• Health insurance, life and disability insurance, 401(k) retirement plan, paid holidays and paid time off (PTO).