Web Program Manager

About the role

Expedia Group is a global travel company powered by passionate people, trusted partnerships, and leading technology. We connect travelers, partners, and advertisers through our consumer brands, B2B network, and travel advertising business. The Web Program Manager supports Expedia Group B2B’s partner web ecosystem across content, user experience, and operations. As the connective point across a complex, multidisciplinary team, you will translate business needs into clear priorities, well‑managed execution, and roadmap decisions that help the team focus on the highest‑value work.

Responsibilities

• Manage the partner web roadmap as a single source of truth, lead quarterly planning cycles, sequence commitments against available capacity, and communicate trade‑offs when demand exceeds capacity.
• Build and maintain a capacity model across authoring, development, content, design, and agency resources, adjusting plans to address bottlenecks and prevent over‑allocation.
• Own the project intake process by standardizing request information, assessing feasibility, routing work into the appropriate workflow, and communicating prioritization decisions to requestors.
• Establish clear stakeholder communication cadences, including status updates, roadmap reviews, and planning sessions, while proactively surfacing risks, blockers, and dependencies.
• Coordinate execution across authoring, development, design, content, creative, engineering, and operations teams to ensure smooth handoffs and consistent project management practices.
• Manage an operations team of three, including goal setting, coaching, onboarding, task allocation, performance check‑ins, and contractor relationship management in partnership with vendor management and procurement.

Requirements

• 5+ years of program or project management experience, preferably in a web, digital, marketing operations, or partner marketing environment.
• Proven track record of roadmap planning, capacity modeling, prioritization, and delivery coordination for multidisciplinary teams.
• Skilled at presenting trade‑offs to senior leaders, managing expectations across competing priorities, and building strong relationships with creative, engineering, content, and operations partners.
• Experience with web content management systems and digital production workflows; experience with Adobe Experience Manager or a similar platform is a plus.
• Proficient with program management tools such as Smartsheet, Jira, or equivalent resource‑management platforms, and familiar with agile or scrum methodologies.
• Strong written and verbal communication skills; ability to facilitate focused planning meetings, build structure in ambiguous environments, manage or mentor direct reports, and balance people leadership with hands‑on program management.

Pay

The total cash range for this position in Austin is $110,500.00 to $155,000.00. Employees in this role have the potential to increase their pay up to $177,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance. Starting pay will vary based on location, budget, and an individual’s knowledge, skills, and experience. Pay ranges may be modified in the future.

Benefits

• Medical, dental, and vision coverage
• Paid time off
• Employee Assistance Program
• Wellness and travel reimbursement
• Travel discounts
• International Airlines Travel Agent Network (IATAN) membership