Web Production Specialist

About the role

We are seeking a Web Production Specialist to maintain and enhance the Office of the Vice President for Research (OVPR) public-facing websites and intranet using Drupal. This role involves managing website content, functionality, accessibility, links, forms, search, and access restrictions; staging, publishing, and validating website updates; and coordinating changes with communications staff and subject-matter experts.

Responsibilities

• Manage website content, functionality, accessibility, links, forms, search, and access restrictions.
• Stage, publish, and validate website updates.
• Coordinate website changes with communications staff and subject-matter experts.
• Manage projects with external web development vendors, including scoping work, prioritizing deliverables, monitoring progress, troubleshooting, testing, and resolving issues.
• Serve as the first responder for website outages and other time-sensitive issues.
• Contribute to new website development and major redesign and redevelopment projects.
• Advise on web architecture, design, accessibility, security, SEO/AEO, user experience, and other web best practices.
• Identify opportunities to improve OVPR websites and digital communications.
• Proofread and edit web content.
• Collaborate with Communications colleagues and stakeholders across MIT to ensure websites are accurate, accessible, user-friendly, and aligned with OVPR priorities.

Requirements

• Bachelor’s degree.
• Minimum of three years of experience in web production using content management systems, including Drupal.
• Knowledge of web development principles and best practices.
• Experience applying accessibility best practices to digital communications materials.
• Experience managing multiple projects simultaneously.
• Strong writing and editing skills.
• Ability to communicate complex information clearly.
• Ability to work independently and collaboratively with a variety of stakeholders.
• Proficiency with Microsoft Office and Google collaborative tools.
• Familiarity with HTML and website analytics and monitoring tools.

Qualifications

Preferred:

• Experience managing a website redesign or rebuild with an external design/development vendor.
• Experience in higher education or a policy-driven environment.