Web Production Intern – Summer 2027

About the role

National Life Group, founded in 1848, is a fast‑growing insurance company committed to keeping promises, providing families with stability, and making the world a better place through charitable grants, paid volunteer time, sustainable workplaces, and nonprofit events. The company fosters a collaborative environment with opportunities for growth and encourages associates to live its values: Do good. Be good. Make good.

Position Summary

The National Life Group Internship Program provides real workplace learning for undergraduate students. This Web Production Intern role supports the Digital Marketing team with website updates in Sitecore, HTML/CSS adjustments, quality checks, and collaborative workflows, offering an onsite schedule (Monday‑Thursday) and hands‑on experience with enterprise content management, web accessibility, and digital governance.

Responsibilities

• Update, replace, and remove website banners based on approved requests.
• Make approved text, image, and link changes within existing pages and components.
• Replace documents and correct broken or outdated links.
• Complete basic HTML and CSS adjustments within established templates and patterns.
• Correct headings, page titles, metadata, and content formatting as directed.
• Maintain consistency with National Life Group brand, content, and web standards.
• Review updated pages on desktop and mobile for content, layout, and responsive behavior.
• Check links, document downloads, images, headings, and formatting before work moves to review.
• Apply basic web accessibility practices (clear heading structure, useful link text, image alt text, readable formatting).
• Compare completed work with approved requirements and document any issues needing support.
• Complete clearly defined assignments managed through Workfront; maintain task status, progress updates, and completion notes.
• Communicate missing information, questions, or blockers promptly.
• Follow established review and publishing processes; all work reviewed before publishing.
• Use approved copy and assets; do not make compliance decisions, create unapproved copy, complete complex development, or build new Sitecore components.
• Collaborate with the Web and Digital Experience team to understand requirements and complete updates accurately.
• Partner with content owners, designers, marketers, and subject matter experts when additional context