Web Production Intern – Summer 2027

Position Summary

The National Life Group Internship Program provides real workplace learning and growth opportunities for undergraduate students. This onsite internship requires four days per week in the office (Monday‑Thursday) with core days subject to change. The role does not offer visa sponsorship.

Responsibilities

• Support Sitecore Content Production: update, replace, and remove website banners; make approved text, image, and link changes; replace documents; correct broken or outdated links; perform basic HTML and CSS adjustments within established templates; correct headings, page titles, metadata, and content formatting; maintain consistency with brand and web standards.
• Perform Website Quality Checks: review updated pages on desktop and mobile for content, layout, and responsive behavior; verify links, document downloads, images, headings, and formatting; apply basic web accessibility practices such as clear heading structure, useful link text, alt text, and readable formatting; compare work with approved requirements and document issues.
• Work Within Established Processes: complete assignments managed through Workfront; maintain accurate task status and progress notes; communicate missing information, questions, or blockers promptly; follow review and publishing processes; use approved copy and assets; refrain from compliance decisions, unapproved copy, complex development, or building new Sitecore components.
• Collaborate Across the Organization: work with the Web and Digital Experience team, content owners, designers, marketers, and subject‑matter experts; participate in team working sessions, page reviews, and quality‑assurance activities; support routine production requests while learning web governance, accessibility, and regulated content review.

Qualifications

• Current college student pursuing a degree in Web Design or Development, Computer Science, Information Systems, Digital Media, Marketing Technology, Communications, or a related field.
• Working knowledge of HTML and CSS.
• Experience with a content management system (Sitecore experience helpful but not required).
• Basic understanding of responsive design and web accessibility.
• Strong attention to detail and commitment to high‑quality work.
• Ability to follow established requirements, processes, and review standards.
• Strong written and verbal communication skills.
• Organized, responsive, and comfortable managing multiple assignments and deadlines.
• Ability to take direction and feedback and apply it consistently.
• Curiosity about digital experience, content operations, and enterprise web platforms.

AI Proficiency Expectations

• Leverage approved AI tools, where appropriate, to improve efficiency, quality, and impact of work.
• Stay curious and open to new AI‑enabled ways of working.
• Exercise sound judgment by reviewing and validating AI‑generated content.
• Maintain accountability for accuracy, quality, fairness, and integrity of work products by adhering to National Life’s AI guiding principles.
• Use AI responsibly in accordance with company policies on confidentiality, data privacy, security, compliance, retention, and intellectual property.

Core Competencies

• Service Focus – client‑centric mindset and relationship building.
• Decision Making – analyze complex information and create solutions.
• Results Oriented – set and achieve performance goals.
• Plans and Aligns – prioritize work to meet organizational commitments.
• Learning Agility – continuously develop skills and seek feedback.
• Establishes Relationships – build trust and collaborate effectively.
• Communicates Effectively – listen actively and tailor messages to audiences.
• Fosters Diversity – promote equity, inclusion, and diverse perspectives.

What You Will Gain

• Hands‑on experience with enterprise website production in Sitecore.
• HTML and CSS updates within an established design system.
• Responsive website quality assurance and web accessibility practices.
• Workfront‑based intake, documentation, and task management.
• Cross‑functional collaboration and review processes.
• Understanding of web governance, publishing controls, and regulated content operations.
• Experience translating business requirements into accurate website updates.
• Opportunity to contribute to real website work and build practical web production skills.

Program Highlights

• 10‑week paid internship (June 1 – August 6) with formal orientation and onboarding.
• Networking opportunities with peers and leaders throughout the summer.
• Cross‑departmental group project presented at a company‑wide event.
• Presentation‑skills coaching sessions.
• Learning opportunities throughout the program.
• Access to mentors (former program participants).

Pay

Hourly Pay Range: $19 – $28 USD.

The base pay range reflects National Life’s good‑faith estimate based on factors such as experience, education, business needs, and market conditions. Final compensation may vary.

Benefits

• Full range of medical, financial, and other benefits.
• 401(k) eligibility.
• Paid time off including vacation, sick leave, and parental leave.
• Eligibility for discretionary annual incentive programs, subject to program rules.