Web Design and Support Specialist

Position Overview

Sparq Data Solutions is seeking a Web & Application Support Specialist to support our public-facing websites, customer portals, and internal applications. This is an in-office position based in Lincoln, Nebraska, working closely with our development, support, and operations teams. This role blends: Web content management and frontend development (Sitefinity) Customer and application support Troubleshooting across integrated systems This is an ideal opportunity for someone who enjoys hands-on web work and solving real user problems in a collaborative team environment.

Key Responsibilities

• Develop website templates for Sitefinity
• Maintain and update websites
• Create and modify pages using HTML, CSS, Bootstrap, and JavaScript
• Ensure responsive design, accessibility, and consistent branding
• Manage content, documents, and navigation structures
• Support UI/UX improvements
• Provide support for Sparq products and platforms
• Troubleshoot login, display, and workflow issues
• Support users across integrated systems and applications
• Communicate directly with clients to resolve issues efficiently
• Document solutions and common support scenarios
• Support internally developed applications and SaaS platforms
• Aid in testing, deployments, and updates
• Help maintain integrations (web, CRM, automation tools)
• Identify opportunities for process improvement and automation

Required Qualifications

• Experience with HTML, CSS, Bootstrap, and JavaScript
• Experience working in a CMS (Sitefinity preferred)
• Strong troubleshooting and problem-solving skills
• Ability to manage multiple tasks and priorities
• Strong communication and customer service mindset

Preferred Qualifications

• Microsoft Power Platform (Power Automate, Power Apps)
• Microsoft Dynamics 365
• SQL or database querying APIs and system integrations
• Programming experience (C#, .NET, or similar)

Compensation & Benefits

• Compensation: Competitive and flexible benefits package
• Benefits: Health & Insurance, Monthly health benefit contribution, Medical and dental coverage through Blue Cross/Blue Shield, Employerpaid LongTerm Disability, Life/AD&D, Vision, and Identity Theft Protection, Flexible Spending Accounts (medical and dependent care)
• Time Off & Flexibility: Unlimited Paid Time Off (PTO) policy, including sick time, 13 paid holidays annually, 4 Employee WellBeing Days each year, Summer hours with early Friday closures in June and July
• Family & Community Support: Paid maternity leave (up to 12 weeks at 100% pay), Paid paternal leave (up to 4 weeks at 100% pay), Support for community volunteering
• Financial & Career Benefits: 401(k) Profit Sharing Plan, has a 7% discretionary contribution, a match up to 3%, and a 3% safe harbor contribution each made by SPARQ based on monthly salary, Annual profitsharing bonus opportunities, Tuition reimbursement program, Paid professional memberships, conferences, and training
• Additional Perks: Home office allowance ($500/year), Regular team activities and events, Collaborative, team-oriented office environment
• What Success Looks Like: Websites and applications are reliable, updated, and user-friendly, Users receive timely, effective support, Issues are resolved efficiently with clear communication, Opportunities for improvements and automation are proactively identified
• Why Join Sparq: Work with the latest web technologies, Be part of a collaborative, in-office team environment where ideas and solutions move quickly, Gain exposure to modern SaaS platforms and Microsoft technologies, Opportunity to grow into development, systems, or product roles