Web Content Administrator

Primary Responsibilities

• Implement defined content updates on any of Crown’s customer facing websites for product updates and launches, campaigns, customer results, and other content updates including for international sites as needed.
• Implement deliverables that support enhancement projects and the website roadmap.
• Collaborate on website enhancements and requirement definition.
• Oversee website content updates globally.
• Troubleshoot issues with the websites, perform user acceptance testing, assist with annotating requirements for IT updates/enhancements.
• Establish processes and workflows for content, updates, translations, publishing, archiving and removal.
• Support continuous improvement efforts including A/B testing.
• Maintain a good understanding of web content management systems best practices.
• Maintain a working knowledge of related web technologies and digital platforms include Adobe AEM, SAP Smart Edit, and SAP Career Builder.

Qualifications

• Ace in Associate degree in marketing, digital, user experience, business, or related field is required.
• Understanding of how content, design and user interface work together to create an optimal user experience is strongly preferred.
• Knowledge of user experience processes, content management systems and managing content, utilizing templates, and creating pages utilizing existing components.
• Excellent ability to communicate and prioritize projects.