Web Compliance Manager

About the role

We are seeking a Web Compliance Manager to help lead and operationalize Microsoft’s enterprise Web Compliance program, with a primary focus on Accessibility compliance, program management, stakeholder engagement, reporting, and operational excellence. The Web Compliance program helps protect Microsoft’s legal, regulatory, brand, and reputational interests across approximately 1,300 externally facing Microsoft websites. The program brings together Accessibility, Privacy, Cookies, Security, governance, compliance scanning, automation, and reporting to provide a consolidated view of compliance health across Microsoft’s external web estate. Each quarter, the team consolidates compliance results across major Microsoft businesses, including Windows, Azure, Microsoft 365, Copilot, Gaming/Xbox, Security, Microsoft AI, and Marketing, providing executive leadership with enterprise-level visibility into compliance health, material risks, and remediation progress. This role will serve as the primary Accessibility compliance lead for Marketing, partnering with CELA, Accessibility teams, website owners, engineering teams, and business stakeholders. Accessibility will be the primary area of ownership, with an expectation that the candidate is familiar with, or open to learning, adjacent Web Compliance areas including Privacy, Cookies, Security, reporting, governance, and audit readiness. This is a highly matrixed role requiring someone who is diplomatic, collaborative, pragmatic, and a strong communicator. The ideal candidate can navigate organizational friction, competing priorities, and ambiguity while influencing without direct authority and maintaining strong partnerships. An interest in AI and automation is strongly preferred. Experience with Copilot, agentic workflows, and low-code/no-code solutions is a plus, not a requirement. We are looking for someone who can identify opportunities to improve operational efficiency and partner with engineering or vendor resources to bring those solutions to life.

Responsibilities

• Serve as the primary Accessibility compliance lead for Marketing, including reporting, consultations, assessments, and remediation coordination.
• Partner with CELA (Legal), website owners, engineering teams, and business stakeholders to drive compliance outcomes.
• Coordinates letter-grade tracking, dashboard, and leadership reporting.
• Drives follow-through with accountable teams.
• Monitor emerging Accessibility requirements and determine potential impacts to processes, reporting, guidance, and technology.
• Help operate Microsoft’s enterprise Web Compliance program across Accessibility, Privacy, Cookies, Security, governance, reporting, and audit readiness.
• Coordinate priorities, milestones, dependencies, risks, requirements, and cross-functional execution.
• Support quarterly enterprise compliance scorecards, QBR/MBR reporting, audits, evidence collection, remediation tracking, and stakeholder communications.
• Translate complex compliance requirements and program data into clear risks, insights, actions, and recommendations for business and leadership audiences.
• Maintain familiarity with the broader Web Compliance operating model and provide program ownership or support across adjacent areas as business priorities require.