Web Applications Analyst

About the role

Join Missoula County in making a meaningful impact, where your work supports our vibrant community, promotes public service, and contributes to a better future for all.

Responsibilities

• Analyzes County business processes, user needs, data requirements, and existing systems.
• Elicits and documents functional and technical requirements, evaluates alternatives, defines acceptance criteria, and recommends appropriate solutions.
• Designs, develops, configures, integrates, tests, deploys, administers, maintains, and improves County websites, web applications, content management systems, and related information and reporting systems.
• Develops and maintains application components using client-side and server-side technologies, application frameworks, relational databases, SQL, web APIs, and other integration methods.
• Uses Git or comparable version control and established development, testing, release, and change-management practices.
• Administers and supports application platforms and hosting components, including content management systems, web servers, containers, and related services.
• Plans and implements upgrades, patches, releases, and lifecycle replacements.
• Supports departmental content-publishing workflows as needed.
• Applies County security requirements and secure development and configuration practices throughout the application lifecycle.
• Implements and supports authentication and authorization controls; protects confidential, protected, or regulated information; assists with vulnerability identification and remediation; maintains appropriate logging and auditability; and supports application-related security response activities.
• Evaluates, tests, and remediates web applications and content for conformance with applicable accessibility requirements and County standards.
• Advises County departments on accessible application and content practices.
• Investigates and resolves application incidents, service requests, defects, integration failures, and performance issues.
• Performs root-cause analysis and communicates status, workarounds, and resolutions to users and stakeholders.
• Coordinates with administrators, developers, analysts, vendors, business owners, and user representatives in planning and implementing software solutions.
• Manages multiple projects, operational responsibilities, and deadlines.
• Creates and maintains technical, administrative, operational, and user documentation.
• Provides technical guidance, cross-training, and support to Technology Department staff and County departments and may lead project teams as assigned.

Requirements

• Requires a Bachelor's degree. Degrees best suited to this position are computer science, information systems, and software engineering.
• Requires two years of experience performing systems analysis and designing, developing, configuring, integrating, implementing, administering, or maintaining websites and web applications.
• Experience in project team leadership desired.
• An equivalent combination of education and experience may be considered.
• Must be able to pass a criminal background check conducted by the Missoula County Sheriff’s Department.

Physical/Environmental Demands

• The work is performed at a desk and requires extensive keyboarding.
• Work requires little physical activity, and the employee commonly remains in an office setting.
• May involve light lifting (10-20#) and visiting a variety of office sites.
• May include after hours or on-call work.