Wealth Management- Trust Associate

About the role

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Responsibilities

• Provide a broad variety of administrative and client support services in partnership with trust officers and other internal partners
• Participate in the efficient administration of trust accounts where the bank acts as trustee, agent, or custodian
• Deliver high-level customer service to clients and beneficiaries relating to these accounts
• Collect and interpret data to produce reports; conduct or participate in special projects; compose correspondence and other documentation as needed
• Assist in the administration of accounts to ensure compliance with legal requirements and monitor risk within designated authority levels
• Proactively identify potential problems, compliance issues, or fraud to maximize client satisfaction and encourage retention and expansion of client relationships
• Maintain knowledge of related products and services; assist in identifying opportunities or making referrals as appropriate
• Meet KYC, AML, and all other procedural, corporate, and regulatory compliance standards

Requirements

• Five or more years of Trust Servicing experience or equivalent education
• High school diploma or equivalent

Qualifications

• Knowledge of products, services, and solutions applicable to the target market segment
• Knowledge of and experience in personal trust administration, fiduciary regulations, and trust services
• Knowledge of fiduciary services and compliance/regulatory reporting
• Good knowledge of operations area and responsibilities
• Strong analytical and problem-solving skills
• Effective verbal and written communication skills
• Strong customer service and relationship management skills
• Proficient computer navigation skills using a variety of software packages, including Microsoft Office applications such as Word, Excel, and PowerPoint
• Proficiency with trust administration systems and workflow management tools preferred
• Demonstrated ability to work independently, show initiative, stay organized, prioritize effectively, listen well, collaborate in a team-focused environment, and deliver results

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Pay

Pay Range: $37.56 - 45.90