Private Wealth Management Trust Associate
About the role
Provides a broad variety of administrative support services for our clients in conjunction with the Trust Administrators. Participates in the efficient administration of trust accounts for assigned client base where the bank is acting as trustee, agent or custodian. Provides high level customer service to clients and beneficiaries relating to these accounts. May collect and interpret data to produce reports; conduct or participate in special projects; and compose correspondence and other documentation as needed. Assists in the administration of accounts in a manner that ensures compliance with legal requirements and monitors risk within designated authority levels. Works proactively to identify potential problems, compliance issues, or fraud to maximize client satisfaction and encourage retention and expansion of client relationship.
Responsibilities
- Participates in the efficient administration of trust accounts for assigned client base where the bank is acting as trustee, agent or custodian.
- Provides high level customer service to clients and beneficiaries relating to these accounts.
- May collect and interpret data to produce reports; conduct or participate in special projects; and compose correspondence and other documentation as needed.
- Assists in the administration of accounts in a manner that ensures compliance with legal requirements and monitors risk within designated authority levels.
- Works proactively to identify potential problems, compliance issues, or fraud to maximize client satisfaction and encourage retention and expansion of client relationship.
Requirements
- High school diploma or equivalent
- Five or more years of client servicing experience or educational equivalent
Qualifications
- Advanced knowledge of products, services and solutions applicable to target market segment
- Extensive knowledge of and experience in personal trust administration, fiduciary regulations, and trust services
- In-depth level of knowledge of fiduciary services and compliance/regulatory reporting
- Thorough knowledge of operations area and responsibilities
- Strong analytical skills with emphasis in investment analysis and instruments
- Strong verbal and written communication skills
- Excellent client servicing skills
- Proficient computer navigation skills using a variety of software packages including Microsoft Office applications such as Word, Excel and PowerPoint
Skills
- Advanced knowledge of products, services and solutions applicable to target market segment
- Extensive knowledge of and experience in personal trust administration, fiduciary regulations, and trust services
- In-depth level of knowledge of fiduciary services and compliance/regulatory reporting
- Thorough knowledge of operations area and responsibilities
- Strong analytical skills with emphasis in investment analysis and instruments
- Strong verbal and written communication skills
- Excellent client servicing skills
- Proficient computer navigation skills using a variety of software packages including Microsoft Office applications such as Word, Excel and PowerPoint
Benefits
- Healthcare (medical, dental, vision)
- Basic term and optional term life insurance
- Short-term and long-term disability
- Pregnancy disability and parental leave
- 401(k) and employer-funded retirement plan
- Paid vacation (from two to five weeks depending on salary grade and tenure)
- Up to 11 paid holiday opportunities
- Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
- Adoption assistance
Pay
$30.76 - 37.60 U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures. Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.