We Are Seeking An Intake Specialist

The Law Offices of Frederick W. Nessler & Associates, Ltd. is seeking an Intake Specialist to join their Springfield, IL office. This position is ideal for someone who thrives in a fast-paced legal environment and enjoys being the first point of contact for clients.

Key Responsibilities

• Serve as the first point of contact by answering and directing incoming calls
• Conduct initial client intakes and gather relevant case information
• Schedule consultations, meetings, and follow-ups
• Order initial medical records & bills
• Maintain and update client files and case management systems
• Provide administrative and clerical support to attorneys and staff
• Ensure a professional and positive client experience at all times

Qualifications

• Prior experience as a legal assistant, receptionist, or intake specialist preferred
• Strong organizational skills with the ability to multitask and prioritize
• Proficiency in Microsoft Office (Word, Outlook, Excel)
• Excellent computer and data entry skills
• Strong written and verbal communication skills
• Able to work efficiently in a fast-paced environment
• Professional demeanor and strong attention to detail

Position Details

• Job Type: Full-Time
• Location: Springfield, IL (in-office position)
• Salary: Commensurate with experience
• Benefits: Available for full-time employees (waiting period may apply)
• Remote Work: Not available
• Benefits: Health insurance, paid time off

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, or veteran or disability status.