WC Claims Associate

Responsibilities

• Request information from or provide information to the employee, employer, providers, attorneys, co-workers, MN WC Division, third parties, and others as directed.
• (via telephone, mail, or fax)
• Form completion
• Check issuance and related autopay entry as appropriate.
• Calculation and entry of reserves on assigned Permanently and Totally Disabled claims.
• Maintain a current diary on assigned Permanently and Totally Disabled claims.
• Determine accuracy of employee reimbursement requests.
• Accurate and timely electronic documentation of your work activity.
• Resolve issues and inquiries regarding medical treatment bills.
• Resolve claims related address, coding, vendor, and accounting issues.
• Maintain organization of claim files.
• Provide professional customer service to all internal and external customers.
• Additional duties as necessitated by changes in staffing and workflow.

Qualifications

• May perform other functions as assigned.
• Minimum one-year work experience or post-high school education.
• Work experience should demonstrate organizational skills, time management skills, multi-tasking skills, verbal and written skills, and detail-orientation.
• Basic PC skills and a working knowledge of Windows environment.
• Ability to type 40 wpm 10-Key by touch.
• Knowledge of basic math functions with 98% accuracy.

Benefits

• Health
• Dental
• Vision
• Dental
• Life
• Disability
• Wellness
• Paid time off
• 401(k) and profit-sharing plans