Waxing Specialist: Esthetician or Cosmetologist

About the role

Do you LOVE Waxing? Are you ready to build a fully booked waxing clientele you actually love? We are looking to grow our team for the busy season and beyond! At Waxing the City, our licensed service providers are not only waxing experts, they’re waxing authorities. This led us to create our very own title of Cerologist™ technicians, combining “cera” (Latin for wax) with “ologist” (to highlight their level of education and expertise). After a week-long, hands-on training course at our Waxing University®, our service providers become certified Cerologists. Love What You Do: we are seeking beauty professionals who pride themselves on building strong client relationships through excellent service and expert skills. If you’re looking to learn and grow in your career and have a passion for the industry, we want to hear from you. Summary: Do you love waxing? Does educating clients about the benefits of waxing and sharing the latest product trends energize you? Are you looking to sharpen your waxing skills or learn a new technique? If so, Waxing the City may be a good fit for you! At Waxing the City our clients are the focus and our technicians are the ultimate professionals at their craft.

Responsibilities

• Implement customer service standards for all internal and external clients; goal to exceed client expectations from initial inquiry to ongoing relationship management.
• Maintain a clean and professional environment.
• Provide efficient, effective, high-quality service following defined waxing service standards.
• Support and protect company culture.
• Perform other duties as assigned in the spirit of teamwork.
• Follow safety standards in all aspects of performance.
• Report directly to salon manager/salon lead and indirectly to ownership; adhere to service provisions and sanitation standards.
• Meet established service protocols and customer service standards for internal & external customers.
• Inform and educate clients on service offerings, retail products, and membership program.
• Build and retain clients through social platforms, community engagement, and other marketing efforts put forth by management.

Requirements

• Current State Licensure (Esthetician, Cosmetologist)
• Passion for waxing and the beauty industry

Skills

• Time Management Skills