Waxing Specialist/Cerologist®

About the role

At Waxing the City, our licensed service providers are not only waxing experts—they’re waxing authorities. This led us to create our own title of Cerologist™ technicians, combining “cera” (Latin for wax) with “ologist” to highlight their level of education and expertise. After a week‑long, hands‑on training course at Waxing University®, our service providers become certified Cerologists. We seek beauty professionals who pride themselves on building strong client relationships through excellent service and expert skills, and who are eager to learn and grow in their career. Do you love waxing? Does educating clients about the benefits of waxing and sharing the latest product trends energize you? Are you looking to sharpen your waxing skills or learn a new technique? If so, Waxing the City may be a good fit for you! At Waxing the City our clients are the focus and our technicians are the ultimate professionals at their craft. Our Core Values: Emphasis on People, Outstanding Client Service, Compassion & Caring, Community Partnerships.

Responsibilities

• Responsible for implementation of customer service standards for all internal and external clients.
• Goal is to exceed client expectations from initial inquiry to on-going client relationship management.
• Responsible for maintaining a clean and professional environment.
• Accountable for efficient, effective and high-quality service provision following all defined waxing service standards.
• Support and protect our culture.
• Other duties as assigned in the spirit of teamwork.
• Follows safety standards