Waxing Specialist/Cerologist

About the role

Responsible for implementation of customer service standards for all internal and external clients. Goal is to exceed client expectations from initial inquiry to on-going client relationship management.

Maintains a clean and professional environment.

Accountable for efficient, effective and high-quality service provision following all defined waxing service standards.

Support and protect our culture.

Follows safety standards in all aspects of performance of the above functions.

Responsibilities

• Responsible for implementation of customer service standards for all internal and external clients. Goal is to exceed client expectations from initial inquiry to on-going client relationship management.
• Maintains a clean and professional environment.
• Accountable for efficient, effective and high-quality service provision following all defined waxing service standards.
• Support and protect our culture.
• Other duties as assigned in the spirit of teamwork.
• Follows safety standards in all aspects of performance of the above functions.

Requirements

• Current State Licensure (Esthetician, Cosmetologist)
• A passion for waxing and the beauty industry
• Time Management Skills
• Strong communication skills – both written and verbal
• Flexible and adaptable individual who embraces being a part of a team.

Qualifications

• Exceptional Customer Service
• Self-Motivated

Skills

• Emphasis on People
• Outstanding Client Service
• Compassion & Caring

Benefits

• Training & development

Pay

N/A

Schedule

N/A

Benefits

N/A

Waxing the City Careers

We and our franchisees hire the best of the best to deliver exceptional client service and expert results. We were founded on the belief that beauty professionals can and should have a long-term, successful beauty services career, so finding the right talent and investing in their development is in our DNA. From proprietary, hands-on training to ongoing continuing education - our talent stays up to date on the latest innovations and trends in services and products. In fact, our service providers are so skilled in the art of waxing they have a special name: Cerologist®. The word cerologist is derived from “cera” (Latin for wax) and “ologist” (to indicate their level of expertise).

We and our franchisees seek beauty professionals who pride themselves on building strong client relationships through excellent service and expert skills. If you’re looking to learn and grow in your career, and have a passion for the industry, we want to hear from you.