Waxahachie Produce - Overnight Perishables Rep - Part time
About the role
As a Perishable Representative, you are responsible for providing a well-stocked and well-maintained department while providing superior customer service. You will prepare, package, and merchandise fresh product on a daily basis, while maintaining all department and food safety / sanitation standards.
Customer Service
- Provides superior customer service
- Takes orders from customers by telephone or in person
- Answers customer questions regarding products and assists them with selections
Food Service
- Prepares, packages, and merchandises fresh product
- Slices, packages, labels, and rotates products
- Scans in items on Telxon for production
- Assists in technical areas as needed
Sales
- Merchandises product effectively
- Uses suggestive selling techniques to meet customer needs and build department sales
- Makes regular announcements related to freshly-produced items, and to increase sales
Food Safety / Sanitation
- Cleans and sanitizes display cases; properly operates / maintains equipment
- Complies with H-E-B food safety and sanitation standards
- Complies with departmental SOPs and store operating procedures
Department-Specific Responsibilities
Aguas:
- Peels, cuts, and chops fresh fruits and vegetables
- Prepares fresh specialty drinks and food products specific to the Aguas department
Floral:
- Designs floral arrangements; provides a variety of fresh, quality products
- Designs and executes merchandising programs
- Tracks seasonal record when appropriate
Market:
- Cuts, trims, and prepares meat for service meat counter and self-service counter
- Ensures proper product rotation and storage
- Maintains coolers and freezers
- Weighs, prices, and packages selections
- Operates power meat prep and process equipment
Produce:
- Stocks and rotates product to ensure freshness
- Assists floral department when needed
- Communicates product knowledge to customers by explaining and providing samples
- Cuts, wraps, and prices produce to be placed on sales floor
- Maintains signing program
Seafood:
- Knowledgeable about various fish and shellfish
- Weighs, prices, and packages selections
- Maintains coolers and freezers
Requirements
- Age requirement: 18+
- HS Diploma or GED (or equivalent)
- Completion of Company Orientation and Safety Training
Qualifications
- Customer service and communication skills
- Computer systems knowledge (Telxon, ACR, label machine)
- Strong customer service skills
- Communication and interpersonal skills
- Reading and writing skills
- Planning and organizing skills
Physical Demands & Working Conditions
Function in a fast-paced, retail environment. Work with Customers, staying attentive to their needs.
Market Department:
- Constantly: reach at waist
- Frequently: stand, walk, pivot, push / pull arms, grasp, cervical flexion
- Frequently exposed to wet, cold conditions
- Occasionally: reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, twist, pinch, perform fine motor movements
- Occasionally exposed to hot conditions, ambient temperatures, loud noise
- Demonstrate the ability to lift 90 lbs, and manage in excess of 90 lbs
Seafood Department:
- Constantly: reach at waist
- Frequently: stand, walk, pivot, push / pull with arms, grasp
- Frequently exposed to wet, cold conditions
- Occasionally: reach overhead, reach at shoulder, knees, and at floor, bend, stoop, squat, crouch, kneel, stair climb, twist, pinch, perform fine motor movements, cervical flexion
- Occasionally exposed to hot conditions, ambient temperatures, loud noise
- Demonstrate the ability to lift 50 lbs, and manage in excess of 50 lbs
While there may be exceptions, the measurements noted are generally defined as—Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 – 5.5 hours per 8-hour day; Occasionally: 0 – 2.5 hours per 8-hour day. It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.