Wax Support Technician

Key Responsibilities

• Support manufacturing and processing operations for wax products.
• Conduct product testing, evaluations, and documentation.
• Monitor product quality and ensure compliance with established standards.
• Aid in troubleshooting product performance and resolving quality concerns.
• Provide technical support to customers and internal teams.
• Support new product development, production trials, and validation activities.
• Maintain accurate technical records, reports, and test results.
• Afford support for process improvement initiatives to enhance efficiency and product quality.
• Assist with inventory management and raw material tracking.
• Maintain a safe, organized, and quality-focused work environment.

Qualifications

• Associate degree in a technical, manufacturing, chemistry, materials science, or related field preferred.
• 2–5 years of experience in manufacturing, quality control, laboratory testing, technical support, or a related industrial environment preferred.
• Experience with investment casting, wax processing, or specialty materials is a plus.
• Familiarity with quality management systems and ISO standards preferred.
• Strong analytical, troubleshooting, and problem-solving skills.
• Proficiency with Microsoft Office and data entry systems.
• Excellent communication and customer service skills.
• Ability to work independently and collaboratively in a team environment.