Wave Planner

Job Description

The Wave Planner is responsible for the efficient management of inventory and order fulfillment processes within the distribution center. This role involves order management, creating and dispatching work to optimize the picking, packing, and shipping of products. The Wave Planner works closely with various departments to ensure that customer orders are fulfilled accurately and in a timely manner.

YOUR TASK

• Cook up with warehouse teams to ensure efficient picking, packing, and shipping of orders.
• Keep track of wave performance and make changes as necessary to meet changing demands.
• Handle issues that hinder the timely completion of orders.
• Communicate and escalate issues as required.
• Monitor inventory levels and collaborate with operations to ensure inventory is correctly allocated for outbound orders.
• Prepare reports and offer insights on wave performance, order fulfillment rates, and inventory management.
• Collaborate with cross-functional teams to improve warehouse operations and streamline workflows.
• Communicate effectively with warehouse staff, supervisors, and other departments to ensure smooth operations.
• Communicate with Client Services on issues related to non-workable orders. Address and resolve any issues or discrepancies related to wave planning and order fulfillment.
• Continuously engage and support departmental process improvements.
• Follow and maintain 5S Program and guidelines.

Qualifications

• Able to perform in a fast-paced packaging environment.
• Accurately perform under stressful conditions.
• SAP knowledgeable.
• Mastery of Microsoft Office.
• Customer-oriented, professional communication skills.
• Strong analytical and problem-solving skills.
• The ability to follow instructions, processes, and procedures; ability to multitask.
• Bachelor's degree or equivalent work experience, minimum 4 years as scheduler.
• Flexibility is a must: Must be able to work overtime, holidays, weekends, different shifts, and different areas of the warehouse.
• Previous experience in a fast-paced, high-volume warehouse environment.
• Knowledge of SAP pertaining to warehouse activities.

Additional Information

• Medical, Dental, Vision, Life Insurance, and Disability Pay.
• 401(k) with company matching up to 6%.
• Paid Time Off, including paid holidays.
• Flexible Spending Accounts.
• Voluntary benefits such as legal and financial assistance, pet insurance, and more.
• Employee Assistance Program.
• Ongoing employee development opportunities including tuition reimbursement, scholarships, and training.
• Commuter benefits.
• Employee engagement activities.