Wave Planner

Primary Responsibility

Responsible for allocating orders, releasing work to warehouse floor, balancing workflow, and ensuring inbound and outbound truck turn times are within acceptable levels.

• Resolve order product shortages
• Manage order cuts and communicate to customers
• Release work to the work queue in a manner that ensures maximum levels of interleaving, productivity, and carrier turn times
• Prioritize individual Lift Truck Operator (LTO) tasks along with Dock Supervisors
• Ensure dock office is utilizing inbound and outbound dock optimization functionality for each receipt and order
• Run labor reports and review with Dock Supervisors and Office Manager
• Review/update base priorities weekly to reduce manual priority changes in the work queue
• Review/update LTO home work zone assignments along with Operations Manager
• Review/Update product code velocity zone assignments along with Operations Manager
• Review/update optimal static and dynamic pick locations along with Operations Manager
• Actively participate in continuous improvement projects and safety programs
• Continually evaluate effectiveness of systems and recommend changes where appropriate
• Troubleshoot and correct systems problems
• Train all levels of users on relevant systems
• May resolve product order shortages
• May manage order cuts and communicate to customers
• Follow attendance policy, show up for work on time and ready to work assigned shift

What You’ll Do

Resolve order product shortages

Manage order cuts and communicate to customers

Release work to the work queue in a manner that ensures maximum levels of interleaving, productivity, and carrier turn times

Prioritize individual Lift Truck Operator (LTO) tasks along with Dock Supervisors

Ensure dock office is utilizing inbound and outbound dock optimization functionality for each receipt and order

Run labor reports and review with Dock Supervisors and Office Manager

Review/update base priorities weekly to reduce manual priority changes in the work queue

Review/update LTO home work zone assignments along with Operations Manager

Review/Update product code velocity zone assignments along with Operations Manager

Review/update optimal static and dynamic pick locations along with Operations Manager

Actively participate in continuous improvement projects and safety programs

Continually evaluate effectiveness of systems and recommend changes where appropriate

Troubleshoot and correct systems problems

Train all levels of users on relevant systems

May resolve product order shortages

May manage order cuts and communicate to customers

Follow attendance policy, show up for work on time and ready to work assigned shift

What Experience And Education You Need

A high school diploma or general education degree (GED) preferred, or at least one year related work experience.

What Could Set You Apart

Ability to work in fast-paced, deadline-oriented environment

Good customer service skills

Proficiency with basic PC software and Americold systems

Ability to communicate effectively with variety of individuals

To pay close attention to detail

Strong communication skills

Must be able to relate to other people beyond giving and receiving instructions: they must get along with co-workers without exhibiting behavioral extremes; perform work activities requiring reasoning, negotiating, instructing, persuading, or speaking with others; and respond appropriately to criticism from a supervisor.

Knowledge of Warehouse Management Systems

Knowledge of Microsoft Office Suite

Desktop computers

Physical Requirements

Requires the ability to sit for long periods of time, with frequent interruptions

Requires several hours per day of sitting, getting up and down from chairs, and reaching, or bending

Requires manual dexterity with normal hand and finger movements for typical office work

Talking, hearing, and seeing are important elements of completing assigned tasks

May require travel by automobile and airplane up for business

May require a visit facility operations in temperatures at or below freezing

May carry loads related to travel and occasionally lifts, carries, positions, or moves objects weighing up to 20 pounds

Requires the use of various electronic tools

Requires the ability to relate to others beyond giving and receiving instructions: must partner with colleagues without exhibiting behavioral extremes

The performance of work activities including reasoning, negotiating, instructing, persuading, or speaking with others; and respond appropriately to constructive feedback from executive management

What We Offer

Best-in-class benefit programs

Continuous work with associates to ensure that offerings meet the needs of their health and financial well-being

Mission: Help our customers feed the world

Equal Opportunity/Affirmative Action Employer

EEO/AA M/F/D/V

DFW

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