Wave Planner

About the role

Join the Cold Chain That Feeds the World. For over 120 years, Americold has connected producers, processors, distributors, and retailers to ensure food stays safe, fresh, and accessible. With 240+ facilities across four continents and 14,000+ team members, we’re a global leader in temperature-controlled logistics. Our mission is to help our customers feed the world – and we’re looking for people who share that purpose.

Responsibilities

• Allocate orders and release work to the warehouse floor to balance workflow and optimize productivity.
• Resolve order product shortages and manage order cuts while communicating updates to customers.
• Prioritize tasks for Lift Truck Operators and Dock Supervisors to ensure efficient operations.
• Ensure dock office utilizes inbound and outbound dock optimization functionality for each receipt and order.
• Run labor reports and review with Dock Supervisors and Office Manager to monitor performance.
• Review and update base priorities, work zone assignments, product code velocity zones, and pick locations in collaboration with Operations Manager.
• Actively participate in continuous improvement projects and safety programs and troubleshoot systems issues as needed.

Requirements

• A high school diploma or general education degree (GED) preferred or minimum 1 year of warehouse operations experience required.
• Proficiency with basic PC software and Americold systems required.
• Knowledge of Warehouse Management Systems and Microsoft Office Suite required.
• Ability to train users on relevant systems and troubleshoot system problems required.

Qualifications

• High school diploma or general education degree (GED) preferred or minimum 1 year of warehouse operations experience required.
• Proficiency with basic PC software and Americold systems required.
• Knowledge of Warehouse Management Systems and Microsoft Office Suite required.
• Ability to train users on relevant systems and troubleshoot system problems required.

Skills

• Ability to manage multiple tasks efficiently in a fast-paced, deadline-oriented environment.
• Effective verbal and written communication.
• Ability to deliver attentive customer service.
• Ability to work collaboratively and respond appropriately to feedback.
• Familiarity with desktop computers.

Benefits

The Company's good-faith and reasonable estimate of the range of possible compensation at the time of posting for this position is $18.00 - $24.00 hourly. Americold is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran or any other protected category under applicable federal, state, and local laws. EOE/AA M/F/D/V.

What We Offer

• Medical/dental/vision insurance
• STD/LTD coverage
• 401(k) with Company match
• Flexible Spending Account (FSA)
• Life insurance
• Employee Assistance Program (EAP)
• Paid time off

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