Water/Wastewater Operator

About the role

The Water/Wastewater Operator position at Tidewater Utilities, Inc. is responsible for operating and maintaining water and wastewater treatment facilities. This role involves performing various tasks including operating treatment plants, responding to customer inquiries, and providing support to other departments.

Responsibilities

• Maintain and repair water/wastewater treatment plants, pumps, collection systems, and distribution systems.
• Operate municipal, industrial water, and wastewater treatment facilities.
• Enter process data electronically into company database using field computing equipment.
• Review and sign State Monthly and Annual Discharge Monitoring Reports as required by law.
• Respond to customer complaints and inquiries for other departments.
• Provide field support for billing, meter reading, and collection staff.
• Perform water / wastewater analysis using field / lab equipment provided.
• Perform microscopic evaluation of wastewater samples.
• Perform preventive maintenance, calibration of chart recorders, analyzers, and programming of VFD’s and PLC’s.
• Respond to Miss Utility tickets and uses Company GIS to identify emergency locations.
• Troubleshoot minor mechanical, piping, electrical, and electronic systems/controls.
• Evaluate problems and implement process adjustments to biological, chemical, and physical processes.
• Take bacteriological samples as assigned by Senior Operator or District Manager.
• Monitor system processes using SCADA.
• Lifts chemical which are approximately 50 pounds.
• May be required to work and be licensed in multiple states.
• Must adhere to Company and customer safety policies/ procedures and use of appropriate PPE.
• Requires on-call and/or work weekends and shifts as scheduled.

Qualifications

• High school diploma or equivalent, required.
• Valid driver’s license.
• Good reading and writing skills.
• Able to comprehend and work with numerical data.
• Able to perform basic Algebra.
• Good overall mechanical skills.
• Able to analyze and interpret data.
• Familiar with MS Word and MS Excel.
• Able to use basic hand tools.
• Able to use electrical Multi-meter.
• Must possess Delaware Base Level Drinking Water License.
• Must possess a Delaware Level II Wastewater License to perform Multi-plant operations or be able to obtain within one year.
• Must also obtain all treatment endorsements applicable to the District assigned.

Compensation & Benefits

Salary Range: $48,880 - $72,299.20 annually, based on experience and qualifications.
Total Rewards Package Includes:
- Medical, dental, and vision coverage (effective first of the month after hire).
- 401(k) with company match.
- Company paid life and disability insurance.
- Paid time off and 12 paid holidays.
- Tuition assistance and professional development opportunities.

Physical Requirements

The physical demands described here are representative of those that must be met by any and all employees to successfully perform the essential functions of this job. The work is typically performed while intermittently sitting, standing, walking, stooping, crouching, or bending. The employee frequently lifts light or heavy objects, uses tools and equipment requiring a high degree of dexterity, distinguishes between shades of color and utilizes the sense of smell. The work is typically performed while indoors or outdoors, sometimes in cold inclement weather. The employee is exposed to noise, dust, dirt, grease, hazardous chemicals, and machinery with moving parts. The work requires the use of protective devices such as masks, goggles, gloves, etc. Requires respirator clearance consisting of medical evaluation questionnaire, fit testing and physical exam.

Pay Transparency

This job posting complies with the New Jersey Pay Transparency Law (effective June 1, 2025), which requires employers to disclose salary ranges, benefits, and other compensation in job advertisements.

Recruitment Fraud Alert

We have noticed an increase in recruiting impersonations across the industry, where scammers attempt to obtain candidates’ personal or financial information through fake interviews and offers. All legitimate communications from Middlesex Water Company and its subsidiaries will originate from the following email domains: @msg.clrco.com or @clearcompany.com. Any outreach claiming to be from Middlesex Water Company or its subsidiaries that does not come from these domains should be ignored.

Equal Employment Opportunity

Middlesex Water Company and its subsidiaries are Equal Opportunity Employers and are committed to creating an inclusive environment for all employees. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by applicable law.