Water Treatment Service Technician - Los Angeles, CA

About the Role

Chem-Aqua is the wholly owned water treatment subsidiary of NCH Corporation, a privately owned specialty chemicals, maintenance supplies, and services company with over $1 billion in annual sales. We are seeking top-tier talent to support our growth strategy. We offer an unparalleled training program, uncapped income potential, and a culture that recognizes results, yet embraces the importance of work/life balance. Join the Chem-Aqua team, where your initiative and contributions will be noticed and make a difference.

The Service Technician is a field-based, hands-on, account service position that will provide tower cleaning, coil cleaning, chemical cleaning and some pre-treatment (area specific). This is a remote position.

Responsibilities

• Perform diagnostics on water treatment equipment: reverse osmosis Systems, water softeners, and other water treatment/conditioning systems.
• Determine condition of system fluids, identify malfunctions and take corrective actions.
• Provide routine preventative maintenance services; inspection, cleaning, and calibration of system components as necessary to assigned accounts.
• Assist in identifying additional service needs and opportunities while developing and implementing customized solutions for our customers.
• Perform assigned lab testing and sampling as required.
• Communicate, record, and maintain relevant information regarding treatment operations.
• Schedule service and sales calls, including daily, weekly and monthly reporting.
• Accurately report service calls.
• Maintain customer chemical inventory which may include lifting 5 gallon pails that weigh approximately 55-75 lbs.
• Other duties as assigned.

Requirements

• Highly motivated, self-starter with the ability to build relationships.
• 3-5 years of work experience in a field using mechanical principles.
• Experience in the water treatment or related industry a plus.
• Ability to work flexible schedule, some weekends required.
• Very organized with exceptional follow-through abilities.
• Ability to multi-task in an active working environment.
• Valid driver's license and acceptable motor vehicle record (DMV record will be checked).
• Able to pass a drug and background check per the company requirements.
• High School Diploma or equivalent.
• Knowledgeable in MS Office applications.
• This position requires occasionally performing activities including, but not limited to, bending, stooping, grasping, reaching, twisting, turning and/or lifting.
• Work is conducted both indoors and out with varying environmental conditions.
• Must be able perform physical work in a HVAC, cooling towers, or boiler equipment environment requiring exposure to chemicals, noise, hot & cold temperatures and inclement weather.
• MUST be in good physical ability – the job requires frequent walking to and from worksite.
• Required work activities include but are not limited to, climbing and descending stairs and ladders (from 10-30' in height), sometimes while carrying drums of chemicals weighing up to 75 pounds while maintaining a 3-point ladder contact (per OSHA rules). As of the date of this job description, the available ladders have a weight limit of 375 pounds.
• Be able to wear protective gear for the face, ears, and gloves.
• 35% travel required.