Water Treatment Field Service Technician

About the role

Culligan is seeking field service technicians with experience in customer‑focused positions. Mechanical service experience is helpful but the company will train the right candidate. Applicants must have mechanical aptitude, be willing to learn continuously, be dependable and organized, and possess strong interpersonal and communication skills.

Responsibilities

• Safe operation of a Company vehicle in compliance with all state and federal laws.
• Follow established safety procedures.
• Complete scheduled service orders daily.
• Perform complete diagnostics on residential and commercial water treatment equipment, identify malfunctions, and resolve issues accordingly.
• Identify additional services that may be required and present all options to the consumer.
• Represent Culligan through direct interaction with customers.
• Communicate the status of equipment with customers and provide solutions.
• Collect payments upon completion of services.
• Assist with collection of past due receivables.
• Complete basic installation and removal of water treatment equipment.
• Accurately complete daily paperwork and service orders.
• Install pipe assemblies, fittings, and valves for water treatment equipment using hand or power tools.

Requirements

• High school diploma or equivalent.
• Knowledge of the city area where you would be working.
• Excellent interpersonal and communication skills (verbal/written).
• Appropriate, valid driver’s license.

Qualifications

• Ability to lift up to 80 pounds.
• Capable of driving for extended periods (2‑3 hours).
• Ability to kneel/bend for extended periods of time.

Skills

• Mechanical aptitude.
• Willingness to learn on an ongoing basis.
• Dependable and organized.

Benefits

• Competitive wages.
• Commission plan.
• Health insurance.
• Dental insurance.
• Vision insurance.
• 401(k) plan.
• Paid time off.
• Life insurance.