Water Technician

Department: Public Works - Water & Sewer Division; Supervisor: Water & Sewer Crew Leader; Weekly Hours: 40 Hours/Week; Bargaining Unit: Union - SEIU; FLSA: Non-Exempt.

About the role

The Town of Shrewsbury, a full-service local government driven by high performance and creativity, seeks a dependable team player to join the Water & Sewer Division of the Department of Public Works! The Town will assist the successful candidate in obtaining the licensure required for the Water Technician position. The Water and Sewer Division is a municipally owned utility for the residents of Shrewsbury. The successful candidate will perform routine but responsible manual work in the construction, maintenance, and repair of facilities for water supply and distribution systems and sewage collection systems. The Town of Shrewsbury is committed to fostering a workplace culture that raises innovative leaders in local government, and because of this, there is no limit to the number of opportunities to develop professionally and personally within the Department of Public Works and the Town as a whole.

Responsibilities

• Perform manual work in the construction, operation, maintenance, and repair of water distribution and sewer collection systems, including mains, service connections, pumping stations, hydrants, manholes, and shut-offs.
• Safely operate heavy machinery and specialized tools—such as backhoes, front-end loaders, skid-steers, tapping machines, sewer jetting/rodding equipment, power tools, and snow plows.
• Inspect, install, test, and repair water meters and remote consumption readers, while investigating reading errors, malfunctions, or system leaks.
• Excavate trenches, backfill work sites, and mark underground utility lines in compliance with Dig Safe regulations, preparing sketches of completed field work for supervisors.
• Assist residents with utility-related inquiries, investigate service issues, conduct leak checks upon request, and communicate semi-complex solutions to the public.
• Participate in 24/7 emergency response calls for system breaks, storm management, and town snow-plowing/removal efforts.

Requirements

• Water Technician: MA Class A CDL; MA Hoisting Licenses 1B, 2A, 3A; Treatment Grade 2; Distribution Grade 2; MA Backflow Tester License; MA Cross Connection Surveyor License.
• Water Specialist: MA Class A CDL; MA Hoisting License 2A.
• Water Laborer: MA Class D Driver's License.

Benefits

• Health insurance
• Pension
• Extensive employee assistance program
• Opportunity for professional development
• Competitive paid time off

Pay

• Water Technician: $29.86–$36.19 per hour (initial union hiring rate $29.86)
• Water Specialist