Water Systems Operator I

About the role

This position is an “Operator in Training (OIT)” responsible for learning how to operate the City’s water pump stations through automated controls and automated monitoring of City’s sewer lift stations. The role monitors the integrity of the Water Distribution System and provides 24-hour/7-day per week/365-day per year call center and dispatch operations for water utility trouble calls. Additionally, the position serves as municipal 311 operator for after-hours customer service calls.

Responsibilities

• Maintain departmental optimum water pressure to all areas of the City at all times via Supervisory Control and Data Acquisition (SCADA) system
• Monitor water inflow, outflow, tank/tower levels, and pressure throughout the water system via SCADA
• Monitor Wastewater Collection System Lift Station operations data for 24-hour/7-day per week/365-day per year operation via SCADA
• Provide 24-hour/7-day per week/365-day per year Water Utility operations and dispatching management support activities
• Provide after-hours non-stand-by Animal Control dispatching and call management support activities for the municipality
• Provide 24-hour/7-day per week/365-day per year intra-City after-hours non-emergency support activities for the municipality

Minimum Qualifications

• High School Diploma or General Equivalency Diploma (GED)
• 1 year of related experience working in water utilities, dispatch center, or equivalent
• Class D Water Distribution license required
• Must be able to obtain a Class C Water Distribution license from the Texas Commission on Environmental Quality (TCEQ) within 18 months from hire
• Or an equivalent combination of education and experience sufficient to successfully perform the essential functions of the job

Preferred Qualifications

• High School Diploma plus 6 months advanced study
• 1–3 years related experience

Knowledge, Skills & Abilities

• Basic knowledge of general dispatch operations
• Basic knowledge of water utility operation systems
• Skill in basic computer operations and the ability to learn new systems
• Skill in multi-tasking
• Ability to work a flexible schedule
• Ability to provide clear communications and customer service via the phone

Licenses and Certifications

• Class D Water Distribution license required
• Must be able to obtain a Class C Water Distribution license from the Texas Commission on Environmental Quality (TCEQ) within 18 months from hire
• Valid Class C Texas driver’s license

Pay

$19.37 – $24.96 per hour (depends on qualifications and experience)

Physical Requirements / Work Environment

The incumbent works in a typical office environment; relatively free from unpleasant environmental conditions or hazards.