WATER SYSTEMS FIELD TECHNICIAN

Primary Responsibilities

• Deliver, install, and set up Document Solutions water cooler systems at customer locations
• Perform routine maintenance, filter changes, and basic troubleshooting on water systems
• Explain product features and maintenance requirements to customers in a professional and friendly manner
• Complete service documentation using both digital and paper-based tools
• Maintain communication with dispatch and supervisors to coordinate service calls
• Follow proper inventory control and safety protocols related to water systems
• Represent the company with professionalism and courtesy at all customer sites

Secondary Responsibilities

• Deliver and assist with the setup of copier equipment when assigned
• Perform basic handyman tasks including light construction, simple repairs, and painting
• Aid with general warehouse duties such as equipment staging or organization
• Operate Microsoft Office Suite and input basic device settings when required

Qualifications

• Field service or technical experience preferred (especially plumbing, water filtration, or HVAC a plus)
• Strong communication and customer service skills
• Mechanically inclined and comfortable using hand and power tools
• Basic computer proficiency (Microsoft Office)
• Valid driver’s license with clean driving record
• Detail-oriented and organized

Benefits

• Health, Dental, and Vision Insurance
• Life Insurance
• 401(k) Retirement Plan
• Company-provided vehicle and tools
• Career development and paid training
• Supportive, team-based culture

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